
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $19.10 - $20.25
Work Schedule
Standard Hours
Benefits
Free parking
meals
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Job Description
Located at 5501 Carnegie Blvd, Charlotte, North Carolina, the opportunity to join Renaissance Hotels as a Guest Environment Expert offers a unique and fulfilling career in the hospitality industry. Renaissance Hotels is part of Marriott International, a globally recognized leader in the hotel and lodging sector known for its commitment to quality, diversity, and inclusion. Renaissance Hotels embody the spirit of local neighborhoods, offering guests an experience infused with local culture, and inviting them to explore the unexpected. This brand is a beacon for travelers who seek adventure and authentic cultural experiences beyond the typical hotel stay. Joining Renaissance means becoming part of a dynamic team that values cultural diversity, professional growth, and delivering exceptional service to guests from around the world.
This full-time, non-management role pays between $19.10 and $20.25 per hour and offers attractive benefits including free parking and meals. The position requires presence onsite to maintain the hotel's cleanliness and upkeep, which is critical to ensuring an excellent guest experience. The Guest Environment Experts are empowered to perform a variety of cleaning-related functions focused on sustaining the aesthetic and sanitary standards of the hotel. Their responsibilities encompass guest room cleaning, replenishing cleaning carts, maintaining public areas, responding to guest requests, and performing various other housekeeping duties. These professionals are the frontline in crafting a memorable hospitality experience as they help create spaces that allow guests to feel welcomed, comfortable, and inspired.
At Renaissance Hotels, the role is not just about routine cleaning but about inventing an outstanding experience for each guest. This involves being proactive, flexible, and efficient in addressing needs and maintaining hotel standards. The job demands physical activity including standing, sitting, walking for extended periods, and handling objects weighing less than 50 pounds without assistance. Commitment to safety, adherence to company policies and procedures, maintaining confidentiality, and upholding professional appearance and communication at all times are essential to success. The company prides itself on fostering an inclusive work environment where all employees are welcomed and valued for their unique contributions. Being a part of Renaissance Hotels means you join a diverse and global team that celebrates uniqueness and harnesses it to enrich the guest experience.
The employment environment embraces equal opportunity, actively promoting diversity and inclusion without discrimination based on disability, veteran status, or any other protected characteristic. Renaissance Hotels encourages employees to be explorers who bring the soul of the local neighborhood to guests, enriching their stay and offering stories to take home. If you are motivated by a passion to serve, thrive in a collaborative setting, and want to grow professionally within one of the world's leading hospitality companies, this position offers an exciting opportunity. Join Renaissance Hotels and Marriott International to work where you can do your best work, fulfill your purpose, and become your best self.
This full-time, non-management role pays between $19.10 and $20.25 per hour and offers attractive benefits including free parking and meals. The position requires presence onsite to maintain the hotel's cleanliness and upkeep, which is critical to ensuring an excellent guest experience. The Guest Environment Experts are empowered to perform a variety of cleaning-related functions focused on sustaining the aesthetic and sanitary standards of the hotel. Their responsibilities encompass guest room cleaning, replenishing cleaning carts, maintaining public areas, responding to guest requests, and performing various other housekeeping duties. These professionals are the frontline in crafting a memorable hospitality experience as they help create spaces that allow guests to feel welcomed, comfortable, and inspired.
At Renaissance Hotels, the role is not just about routine cleaning but about inventing an outstanding experience for each guest. This involves being proactive, flexible, and efficient in addressing needs and maintaining hotel standards. The job demands physical activity including standing, sitting, walking for extended periods, and handling objects weighing less than 50 pounds without assistance. Commitment to safety, adherence to company policies and procedures, maintaining confidentiality, and upholding professional appearance and communication at all times are essential to success. The company prides itself on fostering an inclusive work environment where all employees are welcomed and valued for their unique contributions. Being a part of Renaissance Hotels means you join a diverse and global team that celebrates uniqueness and harnesses it to enrich the guest experience.
The employment environment embraces equal opportunity, actively promoting diversity and inclusion without discrimination based on disability, veteran status, or any other protected characteristic. Renaissance Hotels encourages employees to be explorers who bring the soul of the local neighborhood to guests, enriching their stay and offering stories to take home. If you are motivated by a passion to serve, thrive in a collaborative setting, and want to grow professionally within one of the world's leading hospitality companies, this position offers an exciting opportunity. Join Renaissance Hotels and Marriott International to work where you can do your best work, fulfill your purpose, and become your best self.
Job Requirements
- high school diploma or equivalent
- previous housekeeping or cleaning experience preferred
- ability to stand, sit, and walk for lengthy periods
- capable of lifting and moving objects less than 50 pounds
- willingness to adhere to company policies and procedures
- availability to work full-time
- professional appearance and communication skills required
Job Qualifications
- high school diploma or equivalent
- experience in housekeeping or hospitality preferred
- ability to work independently and as part of a team
- excellent communication skills
- physical stamina to perform tasks
- basic knowledge of cleaning chemicals and supplies
- commitment to customer service excellence
Job Duties
- clean guest rooms and common areas
- respond to guest requests promptly
- replenish and organize cleaning carts
- maintain cleanliness standards throughout the hotel
- adhere to safety protocols and company policies
- perform physical tasks including lifting and moving items less than 50 pounds
- communicate professionally and maintain personal appearance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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