Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.40
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Diversity and inclusion initiatives

Job Description

Marriott International is a globally renowned hospitality company known for its comprehensive portfolio of hotels and resorts, offering exceptional guest experiences across the world. Among its prestigious brands, JW Marriott stands out as a luxury hospitality provider with over 100 beautiful properties located in key cities and exclusive resort destinations. Marriott International prides itself on a strong commitment to diversity, inclusion, and equal opportunity employment, fostering a welcoming environment that values the unique backgrounds, talents, and experiences of its associates. With a dedication to innovation and maintaining the familiarity and comfort of classic hospitality, Marriott International continues to set the standard for exceptional service and employee satisfaction.

JW Marriott is not just a place to work but a community where employees are encouraged to thrive both professionally and personally. The brand emphasizes holistic well-being, offering numerous opportunities for training, development, and recognition. It operates under the philosophy that happy employees lead to satisfied guests, a principle embodied in "The JW Treatment™." At JW Marriott, associates find a supportive and inclusive workplace where they can pursue their passion in a luxurious environment dedicated to outstanding guest care. Joining JW Marriott means becoming part of a global team committed to excellence in hospitality, where your best work is encouraged, your purpose fulfilled, and your personal growth supported.

The role being offered is for a full-time, non-management position within the Housekeeping and Laundry category, located at 200 W Big Beaver Rd, Troy, Michigan. The position offers a competitive hourly wage of $19.40. In this role, you will be a Guest Environment Expert responsible for maintaining the cleanliness and attractive appearance of the hotel. The job goes beyond simply providing a clean room and fresh bed; it focuses on creating a unique and memorable experience for guests. This position involves various cleaning duties, attending to guest requests, restocking cleaning carts, and ensuring common areas and hotel spaces meet high standards of cleanliness. Movement and physical activity are essential aspects of the job, including standing, walking, lifting, pushing, and moving objects up to 50 pounds.

Guest Environment Experts play a crucial role in ensuring the hotel operates smoothly and guests leave satisfied. Maintaining a safe workplace, following company policies, respecting confidentiality, upholding quality standards, and presenting a professional appearance and communication style are fundamental to success in this role. This position is ideal for individuals who are detail-oriented, energetic, and committed to delivering exceptional hospitality. Working for Marriott International and JW Marriott provides not just a job, but a career opportunity in an inclusive and dynamic environment where your contributions are valued, and you can grow into your best version of yourself.

Job Requirements

  • high school diploma or equivalent
  • previous housekeeping or cleaning experience preferred
  • ability to follow instructions and company policies
  • physical ability to perform manual tasks involving lifting and moving objects up to 50 pounds
  • excellent communication skills
  • commitment to confidentiality and quality standards

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping or cleaning experience preferred
  • ability to follow instructions and adhere to company policies
  • excellent communication and interpersonal skills
  • physical stamina to perform tasks requiring standing, walking, and lifting
  • attention to detail and commitment to quality

Job Duties

  • maintain cleanliness and appearance of hotel rooms and common areas
  • attend to guest requests promptly and courteously
  • restock cleaning supplies and carts as needed
  • lift, move, push, and place objects up to 50 pounds
  • follow safety protocols and company procedures
  • uphold confidentiality and quality standards
  • maintain professional appearance and communication

Job Criteria

Experience

No experience required


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