Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $28.11
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Work Schedule

Standard Hours
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Benefits

Teamwork spirit
Motivating management
wellness programs
Learning and development opportunities
Hotel Room Discounts
Gift shop discounts
Food and beverage discounts
recognition programs

Job Description

Marriott International is a globally renowned hospitality company known for its dedication to providing exceptional guest experiences and fostering a supportive workplace environment. JW Marriott, part of Marriott International's luxury portfolio, operates over 100 beautiful hotels in prominent cities and resort locations worldwide. The brand is committed to upholding a legacy of genuine service, innovation, and employee well-being, recognizing that happy employees lead to happy guests. JW Marriott offers a unique workplace where team members experience a sense of community, true camaraderie, and access to extensive training, development, and recognition programs. This is encapsulated in the unique The JW Treatment, which emphasizes caring for employees as the foundation for delivering exceptional guest service.

The role of Housekeeping Associate at the JW Marriott in Oakland, California, is a vital part of ensuring guests enjoy their stay in a clean, comfortable, and welcoming environment. As a full-time, non-management position offering a competitive wage of $28.11 per hour, this role focuses on meticulous attention to detail and a guest-first mindset. When guests enter a room, the first impression of a spotless, impeccably arranged space creates a sense of relief and comfort, making them feel at home whether they are staying for a night or a week. The Housekeeping Associate plays a crucial role in achieving this by replacing guest amenities, making beds with precise linen folding, removing trash and used linens, and thoroughly cleaning all surfaces, fixtures, and furnishings.

Additionally, the Housekeeping Associate greets guests warmly and responds to their requests, enhancing the guest experience through professional and courteous interaction. This role requires physical stamina to lift up to 25 pounds, stand, sit, or walk for extended periods, and maintain a polished appearance with a clean uniform. Before employment, individuals undergo safety training and certification to ensure a safe working environment.

The position is ideal for individuals who are detail-oriented, personable, and proactive team players. JW Marriott fosters an inclusive and welcoming workplace where diversity is celebrated, and equal employment opportunities are provided without discrimination. The company values employees’ contributions, recognizing the impact they make on guests’ experiences and overall business success. Embracing this role means joining a worldwide team dedicated to the art of hospitality, innovation, and consistent delivery of memorable guest stays.

Job Requirements

  • High school diploma or equivalent
  • ability to lift and move up to 25 pounds
  • ability to stand, sit, or walk for extended periods
  • commitment to maintaining a professional appearance
  • willingness to complete safety training and certification before employment

Job Qualifications

  • High school diploma or equivalent
  • no prior related experience required
  • no supervisory experience required
  • ability to follow safety training and certification
  • strong attention to detail
  • friendly and guest-oriented demeanor

Job Duties

  • Replace guest courtesies and room supplies
  • make beds and fold linens
  • remove trash, dirty linens, and room service items
  • greet guests and respond to their requests
  • organize desk items, furniture, and appliances
  • dust, polish, and remove marks from walls and furniture
  • vacuum carpets and perform floor cleaning tasks

Job Criteria

Experience

No experience required


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