Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.00 - $17.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities

Job Description

HomeTowne Studios by RedRoof is a well-established management company that stands out in the extended stay hotel sector, managing properties across 20 states in the US. The company is committed to offering not only exceptional quality accommodations but also a superior working environment for its employees. Having renovated its HomeTowne properties recently in 2018, it continually seeks to enhance both the guest and employee experience through ongoing improvements in property conditions and training techniques. This dedication has helped position HomeTowne Studios as a leader in providing quality extended hotel stays, fostering an environment that benefits both guests and staff alike.

The Housekeeper role at HomeTowne Studios is a vital position that directly impacts the guest experience. Starting with a competitive wage of $16.00 to $17.00 per hour, this role is designed for individuals who take pride in maintaining cleanliness and comfort within hotel rooms and common areas. As a Housekeeper, you will be responsible for ensuring that every guest room is immaculate and that guests feel welcomed and valued through your friendly demeanor. This position offers not only a chance to contribute to the hospitality industry but also the opportunity to grow professionally within a company that values career development and employee well-being.

Your primary responsibilities will include cleaning guest rooms meticulously, changing linens, and ensuring all surfaces meet the highest standards of cleanliness and safety. You will use appropriate cleaning chemicals in accordance with OSHA regulations and company policies. Communication plays a key role in this position, as you will be expected to coordinate with front desk staff regarding room statuses, maintenance issues, and guest concerns, all while maintaining strict confidentiality of guest information.

HomeTowne Studios values employees who can multitask effectively, perform self-inspections, accept constructive feedback, and are flexible enough to cross-train in other areas such as laundry, maintenance, or front desk operations if possible. This is more than just a housekeeping job; it’s an opportunity to become part of a dedicated team within a company that cares deeply about the work environment, employee benefits, and the overall success of its properties.

In addition to providing competitive pay, HomeTowne Studios offers a comprehensive benefits package including health insurance with affordable employee contributions, dental and vision coverage, employer-paid life insurance, paid time off, a 401K plan with employer match, and opportunities for career growth. The company’s focus on work-life balance and employee satisfaction makes it an employer of choice within the extended stay hospitality segment. If you are a reliable, hardworking individual with at least one year of hotel cleaning or similar experience, coupled with strong customer service skills and adaptability, this role could be the perfect fit for you.

Job Requirements

  • High school diploma or equivalent
  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Must maintain professional appearance in HomeTowne's provided uniform
  • Must be able to work in non-climate controlled areas
  • Must be able to easily and frequently change from one task to another and work with minimal supervision
  • Basic English communication (verbal and written) skills required

Job Qualifications

  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Must maintain professional appearance in HomeTowne's provided uniform
  • Must be able to work in non-climate controlled areas
  • Must be able to easily and frequently change from one task to another and work with minimal supervision
  • Basic English communication (verbal and written) skills required

Job Duties

  • Welcome guests with friendly greeting and smile while performing all guest related services
  • Remove and replace dirty linens and terry, change and make beds
  • Thoroughly clean bathrooms, sinks, fridge, floors etc
  • Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne's requirements
  • Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
  • Maintain confidentiality of guest information and pertinent hotel data
  • Perform self-room inspections and accepting feedback from room quality inspections performed by hotel management and trained team members
  • Cross train in laundry, maintenance and/or front desk job functions, if possible
  • Performs all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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