Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Compass Group is a global leader in the foodservice and support services industry, known for delivering exceptional experiences and solutions across various sectors including healthcare, education, business & industry, sports & leisure, and defense. Within its healthcare division, the company operates TouchPoint Support Services, a vital partner to Ascension Health hospitals across the United States, including the Ascension All Saints Hospital in Mount Pleasant, WI. TouchPoint's mission is to create a welcoming and healing environment for patients, families, and visitors through hospitality services such as housekeeping, patient support, and facilities management. As part of a global enterprise, Compass Group leverages its extensive resources, innovative approaches, and a strong commitment to corporate responsibility to improve the quality of life and well-being for communities it serves.

This job opportunity is for both full-time and part-time Housekeeper positions stationed at Ascension All Saints Hospital located at 3801 Spring Street, Mount Pleasant, WI 53405. Candidates will be engaged in essential cleaning and maintenance duties within a hospital setting — a critical environment that demands attention to detail, cleanliness, and safety to support patient recovery and visitor comfort. The roles come with flexible schedules primarily Monday through Friday, including rotating weekends and holidays, offering hourly compensation ranging between $16.00 and $18.00 depending on experience and qualifications.

Housekeepers at TouchPoint are entrusted with maintaining a clean and orderly environment by performing a variety of light cleaning tasks. The role is ideal for individuals who value service, take pride in contributing to others' well-being, and enjoy working in a team-oriented atmosphere. While prior housekeeping experience is preferred but not mandatory, the company demonstrates a willingness to train new hires to foster skill development and career growth. This position emphasizes providing outstanding customer service, paying meticulous attention to detail, and managing health and safety protocols effectively.

Working for TouchPoint Support Services means being part of an organization that uplifts and empower its associates, nurtures professional development, and champions diversity and inclusion. Associates benefit from a wide range of perks and programs, including but not limited to retirement plans, health and wellness programs, and access to retail discount marketplaces. Full-time employees also have access to comprehensive medical, dental, vision, and life insurance options, as well as flexible spending accounts and employee assistance programs.

In sum, this role offers a meaningful career path for individuals who want to impact patient experiences positively in a healthcare setting. It offers competitive pay, opportunities for advancement, and a supportive workplace culture that recognizes the importance of each associate's contribution to the mission of healing and hospitality. If you are motivated by service excellence and want to join a company dedicated to making a difference, this Housekeeper position at Compass Group's TouchPoint Support Services in Ascension All Saints Hospital is a compelling opportunity.

Job Requirements

  • Prior housekeeping experience preferred but not required
  • Ability to perform light cleaning duties
  • Ability to work full time or part time schedules
  • Ability to work rotating weekends and holidays
  • Willingness to learn and be trained
  • Ability to respond to customer requests
  • Ability to maintain cleanliness and safety standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior housekeeping experience preferred but not required
  • Ability to provide excellent customer service
  • Attention to detail
  • Ability to work flexible schedule including weekends and holidays
  • Ability to work as part of a team
  • Good communication skills
  • Ability to perform physical cleaning tasks

Job Duties

  • Provides quality customer service to customers by providing one-on-one attention to detail
  • Sweeps, scrubs, mops and polishes floors
  • Vacuums carpets, rugs and draperies
  • Shampoos carpets, rugs and upholstery
  • Dusts and polishes furniture and fittings
  • Cleans metal fixtures and fittings
  • Empties and cleans trash containers
  • Disposes of trash in a sanitary manner
  • Cleans wash basins, mirrors, tubs and showers
  • Wipes down glass surfaces
  • Makes up beds and changes linens as required
  • Realigns furniture and amenities according to prescribed layout
  • Responds to guest queries and requests
  • Responds to calls for housekeeping problems, such as spills and broken glasses
  • Contributes to team efforts
  • exhibits professionalism with customers, fellow associates and others
  • Performs other duties as assigned

Job Criteria

Experience

No experience required


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