Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $16.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental
Vision
competitive pay
Employer Paid Life Insurance
PTO
401k with employer match
Career growth opportunities

Job Description

HomeTowne Studios by Red Roof is a leading extended stay hotel brand committed to providing exceptional lodging experiences across 20 different states in the United States. As a management company, HomeTowne Studios invests heavily in both guest satisfaction and employee well-being, aiming to be the employer of choice within the hospitality industry. Known for its high-quality extended stay accommodations, HomeTowne Studios continually renovates and upgrades its properties to enhance comfort, safety, and the overall guest experience. Since the renovations in 2018, HomeTowne Studios has maintained a strong focus on excellence not only through its physical properties but also through comprehensive staff training and development programs, ensuring that both guests and employees enjoy a superior environment. This creates a dynamic workplace where team members can thrive and grow their careers while contributing to the long-standing reputation of the company in the extended stay market.

The Housekeeper role at HomeTowne Studios is crucial in maintaining the high standards of cleanliness and hospitality that the brand is known for. The position offers a starting wage of up to $16.00-$17.00 per hour, reflecting the company’s commitment to competitive pay and employee satisfaction. Housekeepers will play an essential part in delivering a comfortable and welcoming environment for guests by performing a variety of cleaning and maintenance tasks. Duties include removing and replacing linens, cleaning bathrooms and other areas of guest rooms, using cleaning chemicals safely according to OSHA regulations, and communicating effectively with front desk staff to ensure seamless guest services. Employees in this role are expected to maintain confidentiality of guest information, perform self-inspections to uphold room quality, and participate in cross-training for other hotel functions such as laundry, maintenance, and front desk duties where possible.

HomeTowne Studios also offers a comprehensive benefits package including health insurance with employee contributions starting as low as $54 for individual coverage and $297 for family coverage on a semi-monthly basis, dental and vision insurance, employer-paid life insurance, paid time off (PTO), a 401K plan with employer matching contributions, and various opportunities for career growth within the company. The company values professional appearance, requiring housekeepers to maintain the provided uniform and work efficiently in non-climate-controlled areas. Ideal candidates will have a minimum of one year of hotel cleaning or similar experience, along with at least one year in a customer service role. Strong verbal and written English communication skills are necessary, as well as the ability to multitask and work independently with minimal supervision.

Job Requirements

  • Must be able to work in non-climate controlled areas
  • must be able to easily and frequently change from one task to another and work with minimal supervision

Job Qualifications

  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • basic English communication skills including verbal and written
  • must maintain professional appearance in HomeTowne’s provided uniform

Job Duties

  • Welcome guests with friendly greeting and smile while performing all guest related services
  • Remove and replace dirty linens and terry, change and make beds
  • Thoroughly clean bathrooms, sinks, fridge, floors etc
  • Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne’s requirements
  • Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
  • Maintain confidentiality of guest information and pertinent hotel data
  • Perform self-room inspections and accepting feedback from room quality inspections performed by hotel management and trained team members
  • Cross train in laundry, maintenance and/or front desk job functions, if possible
  • Performs all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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