Job Overview

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Compensation

Hourly
Range $13.75 - $17.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives

Job Description

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across a diverse portfolio of brands. One of its distinguished brands, Courtyard by Marriott, is specifically designed to cater to business travelers. The brand offers a modern, efficient, and comfortable environment that understands the unique needs of today's traveler. Marriott International emphasizes fostering an inclusive and welcoming culture that values the unique backgrounds, talents, and experiences of its associates. As an equal opportunity employer, Marriott ensures a workplace free from discrimination and actively promotes diversity and inclusion while supporting career growth and development for its employees.

The role of a Guest Environment Expert at Courtyard by Marriott is pivotal in providing an outstanding hotel experience that goes well beyond the traditional tasks of housekeeping. This position transcends the typical duties of cleaning rooms and making beds; instead, it focuses on creating memorable and unique guest experiences by maintaining the pristine appearance and cleanliness of the entire hotel. Guest Environment Experts have a broad set of responsibilities including delivering guest requests, stocking housekeeping carts, cleaning guest rooms and public spaces, and taking a proactive approach to ensuring every part of the hotel contributes to a superior guest environment.

This role requires a hands-on, energetic individual who is comfortable being on their feet for extended periods and capable of performing physical tasks such as moving, lifting, pushing, and pulling objects up to 50 pounds. Guest Environment Experts are empowered to manage their workspaces independently and with professionalism in all aspects, including adhering to safety standards, company policies, confidentiality requirements, and maintaining a professional appearance and communication style. The position is integral to establishing and upholding quality standards that ensure each guest encounter with the hotel is positive and satisfying.

Working at Courtyard by Marriott means being part of a small but ambitious team that values continuous learning, improvement, and having fun while achieving common goals. It offers a unique chance to thrive in an environment dedicated to advancing careers and personal development. Employees in this role are not only vital to the operational success of the hotel but also contribute to the larger mission of Marriott International to be the most admired and respected hospitality company worldwide. This combination of a supportive workplace culture, commitment to guest satisfaction, and a focus on employee empowerment makes the Guest Environment Expert position a fulfilling and rewarding career choice within the hospitality sector.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand, sit, or walk for extended periods
  • Capability to move, lift, carry, push, and pull objects up to 50 pounds
  • Willingness to adhere to company policies and procedures
  • Ability to maintain confidentiality
  • Strong work ethic and reliability

Job Qualifications

  • High school diploma or equivalent
  • Previous housekeeping or custodial experience preferred
  • Strong attention to detail
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Physical stamina to perform manual tasks
  • Commitment to safety and quality standards

Job Duties

  • Maintain cleanliness and appearance of guest rooms and public areas
  • Deliver guest requests promptly and courteously
  • Stock housekeeping carts with necessary supplies
  • Follow company policies and safety procedures
  • Uphold confidentiality and quality standards
  • Maintain professional uniform and appearance
  • Move and lift objects weighing up to 50 pounds safely

Job Criteria

Experience

No experience required


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