Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.50 - $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities

Job Description

HomeTowne Studios by RedRoof is a respected management company specializing in providing quality extended stay hotel experiences across 20 different states. With renovated properties and a consistent focus on improving both guest satisfaction and employee experience, HomeTowne Studios leads in the hospitality industry by offering comfortable, well-maintained accommodations complemented by exceptional customer service. The company prides itself on fostering a positive work environment where team members feel valued and supported. As part of their commitment to being an employer of choice, HomeTowne Studios offers competitive wages and comprehensive benefits to its employees.

The Housekeeper role at HomeTowne Studios is essential to maintaining the high standards of cleanliness and comfort that guests expect during their stay. This full-time position comes with a starting wage ranging between $18.50 and $19.00 per hour, reflecting the company’s emphasis on rewarding hard work and dedication. Housekeepers at HomeTowne Studios are instrumental in ensuring all guest rooms meet rigorous cleanliness criteria by removing and replacing linens, thoroughly sanitizing bathrooms and other room fixtures, and managing all cleaning tasks using appropriate chemicals and procedures aligned with OSHA regulations and company standards.

Beyond cleaning duties, the Housekeeper also plays a vital role in guest relations by warmly welcoming guests, communicating efficiently with the front desk about room status and maintenance issues, and maintaining the confidentiality of guest information. The position encourages continuous improvement, providing opportunities for cross-training in other departments such as laundry, maintenance, and front desk functions, which can broaden skills and open pathways for career advancement within the company.

HomeTowne Studios values professionalism and teamwork. The ideal candidate for this position is someone who upholds a professional appearance in the company uniform, handles multiple tasks efficiently with minimal supervision, and possesses basic verbal and written English communication skills. This role requires physical stamina to work in non-climate controlled environments and adaptability to frequently shift between different tasks.

Employees enjoy a robust benefits package that includes health insurance with employee contributions starting as low as $54 for individuals and $297 for families on a semi-monthly basis, dental and vision coverage, employer-paid life insurance, paid time off, a 401K plan with employer match, and opportunities for career growth. Joining HomeTowne Studios means becoming part of a team dedicated to excellence in hospitality and a supportive work culture that recognizes and rewards its employees’ contributions.

Job Requirements

  • High school diploma or equivalent
  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Must maintain professional appearance in HomeTowne’s provided uniform
  • Ability to work in non-climate controlled areas
  • Ability to easily and frequently change from one task to another and work with minimal supervision
  • Basic English communication (verbal and written) skills required

Job Qualifications

  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Basic English communication (verbal and written) skills required
  • Must maintain professional appearance in HomeTowne’s provided uniform
  • Ability to work in non-climate controlled areas
  • Ability to easily and frequently change from one task to another and work with minimal supervision

Job Duties

  • Welcome guests with friendly greeting and smile while performing all guest related services
  • Remove and replace dirty linens and terry, change and make beds
  • Thoroughly clean bathrooms, sinks, fridge, floors etc
  • Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne’s requirements
  • Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
  • Maintain confidentiality of guest information and pertinent hotel data
  • Perform self-room inspections and accepting feedback from room quality inspections performed by hotel management and trained team members
  • Cross train in laundry, maintenance and/or front desk job functions, if possible
  • Performs all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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