Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.50 - $19.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities

Job Description

HomeTowne Studios by RedRoof is a prominent management company known for delivering exceptional extended stay hotel experiences across 20 states in the United States. As a leader in the extended stay hotel industry, HomeTowne Studios focuses on not only providing high-quality accommodations to its guests but also fostering a supportive and rewarding work environment for its employees. The company has invested significantly in renovating its properties as recently as 2018 and continues to prioritize upgrading its facilities and employee training programs. This commitment results in improved guest satisfaction as well as a positive working atmosphere, making HomeTowne Studios not just a place for travelers to stay, but also an employer of choice.

We are currently seeking a dedicated Housekeeper to join our team. This role is vital in maintaining the cleanliness, safety, and overall comfort of our hotel rooms and guest areas. As a Housekeeper, you will be responsible for ensuring that every room and public space within the hotel meets the high standards of hygiene and appearance expected by HomeTowne Studios. This role requires attention to detail, efficiency, and a genuine desire to contribute to a positive guest experience.

The position offers a competitive starting wage ranging from $18.50 to $19.00 per hour, reflecting our appreciation for the hard work and dedication of our housekeeping staff. As a member of our team, you will be part of an inclusive and supportive culture where your contributions are valued and recognized. Beyond the financial compensation, HomeTowne Studios offers an array of benefits including health, dental, and vision insurance with affordable employee contributions, employer-paid life insurance, paid time off, and a 401K plan with employer match. We also emphasize career growth opportunities, providing you with potential avenues to advance your career within the hospitality industry.

The Housekeeper role encompasses a wide range of responsibilities centered around guest satisfaction and operational excellence. This includes welcoming guests warmly, cleaning guest rooms and public areas thoroughly, using appropriate cleaning chemicals in compliance with safety and regulatory standards, and communicating effectively with front desk personnel about room status and maintenance issues. Confidentiality of guest information is paramount in this role, alongside the ability to undergo and respond positively to quality inspections. Cross-training opportunities in laundry, maintenance, and front desk functions may also be available to enhance your skill set and contribute further to the hotel's operations.

Joining HomeTowne Studios means becoming part of a forward-thinking hospitality company that values every team member's role in creating outstanding guest experiences. We understand that where you work is as important as the work you do, which is why we are committed to providing a workplace that supports your health, well-being, and professional growth. If you are detail-oriented, motivated, and customer-focused, this Housekeeper position provides a rewarding opportunity to contribute to a highly respected hotel brand and advance your career in hospitality.

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year experience in hotel cleaning or related field preferred
  • Ability to maintain professional appearance in provided uniform
  • Capability to work in non-climate controlled areas
  • Ability to switch frequently between tasks
  • Basic English communication skills (verbal and written)
  • Strong attention to detail and reliability

Job Qualifications

  • At least 1 year preferred in hotel cleaning or similar experience
  • At least 1 year in previous customer service position
  • Basic English communication (verbal and written) skills
  • Ability to maintain professional appearance in provided uniform
  • Ability to work independently with minimal supervision
  • Willingness to cross train in multiple job functions

Job Duties

  • Welcome guests with friendly greeting and smile while performing all guest related services
  • Remove and replace dirty linens and terry, change and make beds
  • Thoroughly clean bathrooms, sinks, fridge, floors etc
  • Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne’s requirements
  • Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
  • Maintain confidentiality of guest information and pertinent hotel data
  • Perform self-room inspections and accept feedback from room quality inspections performed by hotel management and trained team members
  • Cross train in laundry, maintenance and/or front desk job functions, if possible
  • Perform all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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