Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.50 - $17.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental
Vision
competitive pay
Employer Paid Life Insurance
PTO
401k with employer match
Career growth opportunities

Job Description

HomeTowne Studios by RedRoof is a premier management company specializing in extended stay hotel accommodations. Known for their commitment to providing the highest quality extended stay experiences, HomeTowne Studios operates in 20 different states and consistently renovates and improves their properties to ensure customer satisfaction. Established as a leader in the hospitality industry, the company operates with a mission not only to offer guests comfortable, clean, and affordable lodging options but also to foster a positive, supportive working environment for their employees. They emphasize being the employer of choice by offering competitive wages, comprehensive benefits, and opportunities for career advancement.

Joining HomeTowne Studios as a Housekeeper means becoming an integral part of a team dedicated to maintaining high standards of cleanliness and hospitality that reflect the brand’s commitment to excellence. The Housekeeper role is essential in upholding the quality and comfort that guests expect, focusing on meticulous cleaning, guest interactions, and adhering to safety and hygiene standards. This position offers a starting wage between $16.50 and $17.00 per hour with health insurance options starting at low employee contributions, dental, vision, employer-paid life insurance, paid time off (PTO), and a 401K plan with employer match. The company also values career growth and encourages employees to cross-train in areas such as laundry, maintenance, and front desk operations.

The Housekeeper will be responsible for greeting guests with warmth and professionalism, maintaining cleanliness in guest rooms including thoroughly cleaning bathrooms, changing linens, replenishing supplies, and ensuring all areas meet the high sanitation standards that HomeTowne Studios requires. The role also involves communication with front desk staff regarding room status, lost and found, and maintenance needs. Housekeepers are expected to use approved cleaning chemicals and methods compliant with OSHA regulations, consistently perform self-room inspections, and accept constructive feedback to improve the guest experience continuously.

HomeTowne Studios supports a strong team environment where every employee is respected and empowered. They understand the fast-paced nature of the hospitality industry and seek individuals who can adapt quickly, work independently, and handle various tasks with efficiency and attention to detail. If you are committed to providing exceptional service and cleanliness, enjoy working in a hospitality setting, and want to grow your career in a reputable company, this Housekeeper position is an excellent opportunity to join a thriving team dedicated to employee success and guest satisfaction.

Job Requirements

  • High school diploma or equivalent preferred
  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Ability to maintain professional appearance
  • Ability to work in non-climate controlled areas
  • Ability to multitask and work independently
  • Basic English communication (verbal and written) skills

Job Qualifications

  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Must maintain professional appearance in Hometown’s provided uniform
  • Must be able to work in non-climate controlled areas
  • Must be able to easily and frequently change from one task to another and work with minimal supervision
  • Basic English communication (verbal and written) skills required

Job Duties

  • Welcome guests with friendly greeting and smile while performing all guest related services
  • Remove and replace dirty linens and terry, change and make beds
  • Thoroughly clean bathrooms, sinks, fridge, floors etc.
  • Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne’s requirements
  • Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
  • Maintain confidentiality of guest information and pertinent hotel data
  • Perform self-room inspections and accepting feedback from room quality inspections performed by hotel management and trained team members
  • Cross train in laundry, maintenance and/or front desk job functions, if possible
  • Performs all other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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