Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.50 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities

Job Description

HomeTowne Studios by RedRoof is a leading extended stay hotel management company dedicated to delivering top-quality experiences to both guests and employees. Operating across 20 states with numerous properties, HomeTowne Studios focuses on providing comfortable, affordable extended hotel stays with an emphasis on guest satisfaction and employee well-being. The company recently renovated its HomeTowne properties in 2018 and continuously invests in improving the guest experience through enhancements to facilities and innovative staff training techniques. This commitment makes HomeTowne Studios a preferred destination for guests seeking home-like amenities during longer stays and an employer of choice for dedicated professionals seeking growth and rewarding careers in the hospitality industry.

The Housekeeper position at HomeTowne Studios is an excellent opportunity for individuals passionate about maintaining cleanliness and guest comfort in a hotel environment. This role involves a wide range of responsibilities that ensure each guest has a positive and pleasant stay. The housekeeper will be expected to perform thorough cleaning duties, manage linens and terry cloth items, and ensure that all guest rooms and common areas meet the high standards set by the company. Additionally, the role requires effective communication with front desk staff regarding room statuses, maintenance needs, and any guest-related discrepancies. The position offers a starting wage between $16.50 and $17 per hour, depending on experience, making it a competitive offering in the hospitality sector.

At HomeTowne Studios, the employee experience is prioritized alongside guest satisfaction. Benefits include health insurance options with affordable employee contributions, dental and vision insurance, employer-paid life insurance, paid time off, and a 401K plan with employer match. Career growth opportunities are readily available within the organization, providing motivated employees the chance to advance their careers in hotel management and related fields. This role is ideal for those who enjoy a dynamic work environment where no two days are the same and where their efforts directly impact the satisfaction and comfort of guests. The Housekeeper will be part of a dedicated team that values quality, professionalism, and teamwork while maintaining a welcoming and supportive work atmosphere.

Job Requirements

  • High school diploma or equivalent
  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Must maintain professional appearance in Hometown’s provided uniform
  • Must be able to work in non-climate controlled areas
  • Must be able to easily and frequently change from one task to another and work with minimal supervision
  • Basic English communication (verbal and written) skills required

Job Qualifications

  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Basic English communication (verbal and written) skills required
  • Must maintain professional appearance in Hometown’s provided uniform
  • Ability to work with minimal supervision
  • Ability to adapt to frequent task changes
  • Ability to work in non-climate controlled areas

Job Duties

  • Welcome guests with friendly greeting and smile while performing all guest related services
  • Remove and replace dirty linens and terry, change and make beds
  • Thoroughly clean bathrooms, sinks, fridge, floors etc.
  • Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne’s requirements
  • Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
  • Maintain confidentiality of guest information and pertinent hotel data
  • Perform self-room inspections and accepting feedback from room quality inspections performed by hotel management and trained team members
  • Cross train in laundry, maintenance and/or front desk job functions, if possible
  • Performs all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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