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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.50 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a leading extended stay hotel management company dedicated to delivering top-quality experiences to both guests and employees. Operating across 20 states with numerous properties, HomeTowne Studios focuses on providing comfortable, affordable extended hotel stays with an emphasis on guest satisfaction and employee well-being. The company recently renovated its HomeTowne properties in 2018 and continuously invests in improving the guest experience through enhancements to facilities and innovative staff training techniques. This commitment makes HomeTowne Studios a preferred destination for guests seeking home-like amenities during longer stays and an employer of choice for dedicated professionals seeking growth... Show More
Job Requirements
- High school diploma or equivalent
- 1 year preferred in hotel cleaning or similar experience
- 1 year in previous customer service position
- Must maintain professional appearance in Hometown’s provided uniform
- Must be able to work in non-climate controlled areas
- Must be able to easily and frequently change from one task to another and work with minimal supervision
- Basic English communication (verbal and written) skills required
Job Qualifications
- 1 year preferred in hotel cleaning or similar experience
- 1 year in previous customer service position
- Basic English communication (verbal and written) skills required
- Must maintain professional appearance in Hometown’s provided uniform
- Ability to work with minimal supervision
- Ability to adapt to frequent task changes
- Ability to work in non-climate controlled areas
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- Remove and replace dirty linens and terry, change and make beds
- Thoroughly clean bathrooms, sinks, fridge, floors etc.
- Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne’s requirements
- Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
- Maintain confidentiality of guest information and pertinent hotel data
- Perform self-room inspections and accepting feedback from room quality inspections performed by hotel management and trained team members
- Cross train in laundry, maintenance and/or front desk job functions, if possible
- Performs all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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