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Job Overview
Benefits
Health Insurance
Paid Time Off
Uniform allowance
training programs
Employee Discounts
retirement plans
safe work environment
Job Description
Our establishment is a reputable hotel known for delivering top-tier hospitality services that ensure guest satisfaction and comfort at every stay. As a prominent player in the hospitality industry, we take immense pride in maintaining a welcoming and clean environment that guests can trust and enjoy. Our commitment to excellence is reflected in every detail of our service, from the reception to the cleanliness and arrangement of guest rooms and public areas. Our hotel offers a friendly atmosphere supported by a team dedicated to providing exceptional experiences, making each guest feel valued and at home. We operate under a philosophy... Show More
Job Requirements
- high school diploma or equivalent
- previous housekeeping experience preferred
- physical stamina to perform cleaning duties
- ability to follow instructions and work independently
- good communication skills
- knowledge of cleaning chemicals and safe handling procedures
- ability to maintain confidentiality
Job Qualifications
- high school diploma or equivalent
- previous housekeeping experience preferred
- ability to follow instructions and work independently
- good communication skills
- physical stamina to perform cleaning tasks
- attention to detail
- ability to work flexible hours
- knowledge of cleaning chemicals and safe handling procedures
- customer service orientation
- ability to maintain confidentiality
Job Duties
- possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests
- maintain a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag as required
- maintain the highest level of confidentiality in all areas giving our guests the highest level of trust in our housekeeping staff
- demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly, consistently meeting budgeted goals for minutes per room
- clean and stock all guest rooms as assigned, including changing linens, replacing supplies, dusting, vacuuming, stocking supplies, emptying trash, removing used linens and room service items, cleaning bathrooms, toilets, tubs, and sink, dusting, polishing furniture, straightening furnishings and appliances, cleaning appliances and dishes if applicable
- keep head housekeeper informed of room status on a timely basis
- greet guests as you encounter them throughout the property
- take pride in your work, strictly adhering to all federal, state, local and brand health, safety, and sanitary guidelines
- complete training in all areas of security, alcohol, and health and safety, ensuring that all OSHA, state, and federal guidelines for chemical, fire, health, and safety are being followed, keeping safety in mind in all things
- follow all safe chemical handling procedures according to the chemical manufacturer’s instructions
- keep workspace, storage rooms, housekeeping carts clean and well organized and stocked, including equipment such as vacuum cleaners
- work in an organized fashion following the step-by-step process
- observe the condition of furniture, walls, trim, carpet, and appliances, report all deficiencies following the hotels' policies
- keep lines of communication open within the housekeeping department, participate in daily standup meetings, housekeeping, and all staff meetings
- adhere to key control guidelines
- assist in quarterly, spring, fall, annual cleaning duties as assigned
- turn in lost and found items following the company procedure
- assist in training of new staff
- participates in and supports a positive, enjoyable work environment
- holds an understanding of hotel products and services (ie, food and beverage, recreation)
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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