Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

free meal
room discounts
Restaurant Discounts
Free parking
Movie theater coupons
Career growth opportunities
Early wage access
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance

Job Description

The Hilton Minneapolis/Bloomington stands as one of the most recognized and esteemed names in the hospitality industry, ranked among the top Hilton hotels in North America. Renowned for its unwavering commitment to excellence, this premier hotel offers guests and team members exceptional experiences daily. Positioned in the heart of the Minneapolis metro area, the Hilton Minneapolis/Bloomington combines contemporary style with superb service, making it a preferred destination for business and leisure travelers alike. Its strategic location is just 10 minutes from the Mall of America and conveniently accessible to downtown Minneapolis, providing a perfect blend of convenience and comfort. The hotel boasts 256 beautifully appointed guestrooms, complemented by exceptional amenities including the critically acclaimed Bloomington ChopHouse, the inviting Olive Lounge, and a Starbucks Grab & Go, all designed to elevate the guest experience.

Joining the Hilton Minneapolis/Bloomington means becoming part of a dynamic team dedicated to delivering exclusive luxury and outstanding service that defines the hotel’s legacy. The role of Housekeeper is integral to this mission. As a Housekeeper, you will be responsible for creating a welcoming environment that makes guests feel at home during their stay. This involves preparing rooms for incoming guests by thoroughly cleaning and restocking essential items. You will maintain cleanliness and orderliness throughout the hotel, ensuring all areas reflect the high standards the Hilton brand is known for. From making beds to cleaning bathrooms and vacuuming floors, your attention to detail will be crucial in upholding the hotel’s reputation for pristine guest accommodations. This role also requires you to respond promptly to guest requests, follow chemical safety protocols, and manage hazardous materials correctly, demonstrating a strong commitment to safety and guest satisfaction.

Beyond the routine tasks, you will play an important role in guest relations, maintaining a courteous and professional demeanor that embodies the Hilton spirit. By staying vigilant and alert to suspicious activities or hazardous conditions, and assisting in lost and found procedures, you will contribute to creating a secure and pleasant environment. The Hilton Minneapolis/Bloomington values teamwork, reliability, and a proactive approach, offering you the opportunity to grow within a well-established hospitality group. This is a full-time position with a pay estimate of $17.00 per hour, complemented by a comprehensive benefits package. This position is ideal for individuals passionate about hospitality, who thrive in a fast-paced and customer-focused environment, and who are eager to contribute to a legacy of excellence in the luxury hotel sector.

Job Requirements

  • Minimum one year previous experience in the same or a similar position at a full service hotel such as a guest room attendant, cleaner, or other housekeeping roles such as cleaning in hotels, hospitals, casinos or residential are preferred
  • High school education or equivalent
  • Must be at least 18 years old
  • Ability to work a varied schedule to include days, evenings, weekends, holidays and under pressure
  • Physical stamina to complete repetitive manual labor tasks
  • Ability to lift, push, pull and or carry up to 50 lbs
  • Must be able to represent the company in a professional, well-groomed and courteous manner
  • Capability to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis

Job Qualifications

  • Minimum one year previous experience in the same or a similar position at a full service hotel such as a guest room attendant, cleaner, or other housekeeping roles such as cleaning in hotels, hospitals, casinos or residential are preferred
  • High school education or equivalent
  • Must be at least 18 years old
  • Ability to work a varied schedule to include days, evenings, weekends, holidays and under pressure
  • Physical stamina to complete repetitive manual labor tasks
  • Ability to lift, push, pull and or carry up to 50 lbs
  • Must be able to represent the company in a professional, well-groomed and courteous manner
  • Capability to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis

Job Duties

  • Ensure prompt, courteous, and superior service to all guests
  • Clean stay-over and check-out rooms, changing sheets and replenishing towels and amenities as needed
  • Thoroughly clean and inspect rooms, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, floors, and furniture paying close attention to details
  • Vacuum rooms, empty trash, restock amenities, and organize housekeeping closets
  • Make up rollaway beds and cribs in vacated rooms and notify house attendants for storage
  • Respond quickly to guest requests, follow chemical safety rules, and handle hazardous materials properly
  • Report suspicious activities and hazardous conditions to Security
  • turn in found items to Lost and Found
  • Maintain high guest relation standards and assist with requests for additional items

Job Criteria

Experience

Mid Level (3-7 years)


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