Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
diversity and inclusion

Job Description

Tampa Marriott Water Street is a prestigious hotel located at 505 Water St, Tampa, Florida. As part of the globally renowned Marriott International family, this property embraces the values of hospitality, luxury, and exceptional guest experiences. Marriott International is one of the world's leading hospitality companies, committed to delivering quality service and maintaining inclusive workplace environments. Their portfolio includes numerous brands, among them JW Marriott, known for a luxury service that emphasizes holistic well-being and employee value.

The role open at Tampa Marriott Water Street is for a non-management, full-time position in the housekeeping and laundry departments. This position is not remote and requires work during day and preferred evening shifts. The role is bilingual, demanding fluency in English and Spanish, and previous or related work experience is preferred to ensure high standards are met. The employee will be working in a dynamic environment, handling the responsibilities vital for maintaining the cleanliness and presentation of hotel premises.

This role, often described as an Expert in the Guest Environment, goes beyond basic housekeeping. It involves creating memorable and unique experiences for guests by ensuring the hotel environment is pristine and welcoming. Employees in this position are empowered to perform a variety of cleaning and maintenance tasks efficiently and promptly, including fulfilling guest requests, replenishing cleaning carts, and maintaining both guest rooms and public areas of the hotel. Their role is instrumental in enabling guests to enjoy a superior hospitality experience.

A successful Expert in the Guest Environment must adhere to core organizational standards, including workplace safety, professional appearance, confidentiality, and quality assurance. Given the physical nature of the tasks, the role requires frequent standing, walking for extended periods, and the ability to move items up to 50 pounds safely. Moreover, employees must be adaptable, diligent, and committed to executing their duties with accuracy and courtesy.

Marriott International champions diversity and equal opportunity, promoting a workplace culture that values varied backgrounds, talents, and experiences. The company strives to create an inclusive environment free from discrimination on grounds like disability, veteran status, or other protected characteristics. As an employee of Marriott Hotels, you will contribute to the legacy of providing wonderful and anticipatory service, upholding standards that make Marriott a synonym for hospitality worldwide.

Joining JW Marriott, the luxury segment of Marriott International, ensures that employees are at the heart of the company’s success. JW Marriott offers not only a stimulating and rewarding work environment but also emphasizes employee well-being and professional growth through training and development. The company fosters camaraderie within its diverse teams and affirms that excellent guest service begins with exceptional employee care. By becoming part of JW Marriott, employees can expect to perform their best work, pursue meaningful careers, and develop personally and professionally, all within a brand that honors the legacy of its founder, J. Willard Marriott.

Job Requirements

  • high school diploma or equivalent
  • previous experience in housekeeping or related field preferred
  • bilingual proficiency in English and Spanish
  • ability to work day and evening shifts
  • physical ability to stand, walk, and lift items up to 50 pounds
  • willingness to follow company policies and procedures
  • commitment to providing excellent guest service

Job Qualifications

  • previous housekeeping or related experience preferred
  • bilingual in English and Spanish
  • ability to stand and walk for extended periods
  • ability to lift and move up to 50 pounds
  • strong attention to detail
  • excellent communication skills
  • commitment to team collaboration

Job Duties

  • clean guest rooms and common areas to high standards
  • respond promptly to guest requests and inquiries
  • restock cleaning carts and supplies regularly
  • maintain cleanliness of laundry areas
  • ensure adherence to safety and sanitation protocols
  • assist in moving and arranging furniture and equipment
  • uphold professional appearance and communication

Job Criteria

Experience

Mid Level (3-7 years)


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