Housekeeper

Courtyard by Marriott New Carrollton Landover is a distinguished hotel located in Landover, Maryland, known for its commitment to delivering superior hospitality services to travelers. As part of Marriott International, a globally recognized leader in the hotel industry, this establishment prides itself on offering a comfortable, clean, and welcoming environment for all guests, particularly catering to business travelers with a focus on convenience and service excellence. Marriott International's reputation for quality and guest satisfaction is carried forward in this location, emphasizing a dynamic and positive work culture where associates are valued, respected, and encouraged to grow.

This full-time, non-management position offers a competitive hourly wage of $15.75, with the preference for candidates available on weekdays and weekends, facilitating a flexible working schedule that meets the needs of both the hotel and its employees. The role of Guest Environment Expert is pivotal in maintaining the high standards of cleanliness and guest experience that Courtyard by Marriott is known for. Unlike traditional housekeeping roles, this position seeks individuals who understand that their work directly influences guest impressions and satisfaction, making each stay memorable and unique.

The Guest Environment Expert is entrusted with a wide range of housekeeping responsibilities that go beyond surface cleaning. This includes maintaining the appearance and cleanliness of both guest rooms and public areas, delivering guest requests promptly, stocking housekeeping carts efficiently, and ensuring that every space within the hotel contributes positively to the overall guest experience. The role demands a proactive and hands-on approach, requiring the expert to be mobile, physically active, and able to lift or move objects weighing up to 50 pounds without assistance.

Safety and professionalism are paramount in this role. The Guest Environment Expert must adhere strictly to company policies and procedures, maintain confidentiality where required, uphold quality standards, and present themselves in a uniform and appearance that reflects the hotel's professional image. Communication skills are also critical, as interactions with guests and team members must always be courteous and effective.

Marriott International values diversity and inclusivity, fostering a workplace where associates from all backgrounds feel welcome and empowered. The company is committed to equal opportunity employment, prohibiting discrimination on any protected basis, including disability and veteran status. Employees at Courtyard by Marriott New Carrollton Landover benefit from a comprehensive range of support and development programs designed to enrich their well-being and career progression.

Working at Courtyard offers more than just a job; it offers a chance to be part of a small yet ambitious team dedicated to elevating the guest experience to new heights. Employees are encouraged to continually learn, improve, and have fun while contributing to the hotel’s success and reputation. Joining Courtyard means becoming part of a global portfolio of Marriott brands, working in an environment that nurtures your potential and helps you become the best version of yourself.