Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program

Job Description

Courtyard by Marriott Greenville Haywood Mall, located in Greenville, South Carolina, is part of the Marriott International family of hotels renowned globally for delivering exceptional hospitality experiences. As a well-established hotel brand, Courtyard by Marriott focuses on providing business and leisure travelers with a comfortable, convenient, and welcoming environment. The hotel upholds Marriott's core values centered around quality service, inclusivity, and enriching guest experiences, reflecting its commitment to the hospitality industry. This specific location prides itself on catering to guests who seek efficient, high-quality accommodation with easy access to local amenities and business districts, ensuring a seamless and memorable stay. Marriott International, as a global leader in the lodging industry, cultivates a diverse and inclusive workplace that values its employees’ unique backgrounds, talents, and experiences, fostering professional growth and development.

The Guest Environment Expert role at Courtyard by Marriott Greenville Haywood Mall is a pivotal position within the housekeeping and laundry department, dedicated to maintaining the highest standards of cleanliness and hospitality throughout the hotel. This full-time, non-management position requires individuals who are not only proficient in various housekeeping tasks but are also passionate about creating welcoming spaces that enhance the guest experience. The Guest Environment Expert is entrusted with a broad range of responsibilities that extend beyond traditional room cleaning—they ensure every aspect of the hotel environment is pristine, well-organized, and inviting.

As a Guest Environment Expert, you will be expected to provide comprehensive housekeeping services including cleaning guest rooms, refreshing linens, and sanitizing all public areas within the hotel premises. The role also involves handling guest requests promptly, stocking housekeeping carts with necessary supplies, and adhering strictly to the hotel's safety and quality standards. This position requires a proactive approach, where you actively identify and address any environmental or maintenance issues and contribute to maintaining the overall ambiance of the hotel.

A successful Guest Environment Expert at Courtyard by Marriott Greenville must demonstrate physical stamina and the ability to perform hands-on duties such as lifting, carrying, pushing, and pulling objects up to 50 pounds without assistance. The job entails continuous movement around the property, standing, and walking for extended periods. Beyond physical tasks, it demands a dedication to professionalism in personal appearance, communication, and adherence to company policies, ensuring a safe and respectful work environment.

Joining Courtyard by Marriott means becoming part of a dynamic team that values collaboration, continuous learning, and a commitment to excellence. Marriott International’s emphasis on equal employment opportunity reinforces a workplace culture that embraces diversity and continuous improvement. This role offers the chance to grow within a global hospitality leader while directly contributing to enhancing guest satisfaction and hotel reputation. If you are passionate about hospitality and eager to make a tangible impact on guests’ experiences, the Guest Environment Expert position at Courtyard by Marriott Greenville Haywood Mall is an excellent opportunity to develop your career in a vibrant and supportive setting.

Job Requirements

  • must be able to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull objects weighing up to 50 pounds
  • adherence to company policies and procedures
  • professional personal appearance and communication
  • willingness to work as part of a team
  • be available to work full time
  • legally authorized to work in the united states

Job Qualifications

  • high school diploma or equivalent
  • prior housekeeping or hospitality experience preferred
  • ability to work on feet for extended periods
  • strong attention to detail
  • good communication skills
  • ability to lift heavy objects up to 50 pounds
  • willingness to work flexible shifts

Job Duties

  • maintain the appearance and cleanliness of guest rooms and public spaces
  • deliver guest requests promptly and courteously
  • stock housekeeping carts with necessary supplies
  • adhere to hotel safety and quality standards
  • lift, carry, push, and pull objects up to 50 pounds without assistance
  • ensure professional personal appearance and communication
  • follow company policies and procedures

Job Criteria

Experience

Entry Level (1-2 years)


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