Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $24.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

room discounts
Dining Discounts
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k with employer match

Job Description

The AC Hotel by Marriott Downtown Chicago is a distinguished establishment nestled just steps away from the iconic Magnificent Mile. This 224-room hotel is a pioneer among its counterparts in the United States, setting a remarkable standard for sleek, modern hospitality. As part of Marcus Hotels & Resorts, which boasts a rich 60-year legacy of operational and service excellence, the AC Hotel combines modern luxury with a vibrant urban vibe. Known for their commitment to creating extraordinary experiences, Marcus Hotels & Resorts operates 15 unique properties across the United States, each characterized by distinct style and charm. The company culture emphasizes being “People Pleasing People,” a philosophy that fosters outstanding service for both guests and employees alike.

The AC Hotel Chicago specifically caters to travelers who embrace an on-the-go lifestyle, seeking style, substance, and seamless service during their stays. This hotel is not only a place to rest but a place that embodies the rhythm of the city itself, offering guests an experience that blends comfort with sophistication. It stands as a beacon in downtown Chicago, attracting visitors from around the globe who desire both contemporary amenity and accessibility to city attractions. The hotel values innovation and passion among its team members, encouraging each individual to bring artistry and excellence to every guest interaction.

Within this dynamic and fast-paced environment, the AC Hotel Downtown Chicago is inviting passionate individuals to join their team as Housekeepers. This role is essential in upholding the hotel’s renowned standards of cleanliness, guest satisfaction, and overall presentation. Housekeepers play a critical role in ensuring guests feel at home by preparing rooms for new arrivals, performing thorough cleaning, and maintaining public areas. This position is ideal for those who enjoy working in a team-oriented environment where quality and guest experience are paramount.

The Housekeeper position offers a competitive starting pay of $24.00 per hour and presents an outstanding opportunity for career development within a reputable hotel brand. This role requires keen attention to detail, physical stamina, and a dedication to hospitality excellence. The successful candidate will be responsible for room cleaning, restocking amenities, responding promptly to guest needs, and preserving a safe, welcoming environment throughout the hotel. This job provides an enriching experience where professional growth is supported through the possibility to transfer within different properties across the Marcus Hotels & Resorts portfolio.

The AC Hotel's workforce enjoys a comprehensive benefits package including medical, dental, and vision insurance, company-paid life insurance, and a robust 401(k) plan with employer match, reflecting Marcus Hotels & Resorts’ commitment to their employees’ well-being. Additional perks include generous room discounts at Marcus Hotels and Marriott worldwide, dining discounts, and leisure benefits such as golfing, skiing, and spa access. Employees also receive paid time off and access to an employee assistance program.

Joining the AC Hotel by Marriott Downtown Chicago means becoming part of a team that values professionalism, guest engagement, and ongoing personal and professional development. It is a place where hospitality professionals can grow, excel, and contribute meaningfully to memorable guest experiences in one of the country's most exciting urban destinations. The AC Hotel Chicago stands proudly as an equal opportunity employer, dedicated to embracing diversity and fostering an inclusive work environment. If you are motivated by hospitality and thrive in a bustling, stylish setting, this is your chance to advance your career with a prestigious hotel group that truly values its people.

Job Requirements

  • High school education or equivalent
  • previous housekeeping or similar cleaning experience preferred
  • physical stamina to complete repetitive manual tasks
  • ability to lift, push, pull, or carry up to 50 lbs
  • ability to stand, walk, bend, kneel, lift, grasp, stretch, and use vacuum and push cart regularly
  • reliable transportation to and from work
  • ability to work varied schedules including weekends, holidays, days, and evenings
  • professional, well-groomed appearance
  • basic English communication skills

Job Qualifications

  • Previous experience in housekeeping or similar roles at full-service hotels, hospitals, casinos, or residential facilities preferred
  • basic English communication skills preferred
  • high school education or equivalent
  • ability to work varied schedules including days, evenings, weekends, and holidays
  • physical stamina for repetitive manual labor
  • ability to stand, walk, bend, kneel, lift, grasp, stretch, and operate a vacuum and push a cart regularly

Job Duties

  • Clean stay-over and check-out rooms
  • change sheets and replenish towels and amenities as needed
  • thoroughly clean and inspect rooms including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, floors, and furniture paying close attention to details
  • vacuum rooms, empty trash, restock amenities, and organize housekeeping closets
  • respond quickly to guest requests
  • follow chemical safety rules and handle hazardous materials properly
  • report suspicious activities and hazardous conditions to security
  • turn in found items to lost and found
  • maintain high guest relation standards and assist with requests for additional items

Job Criteria

Experience

Mid Level (3-7 years)


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