Job Overview

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Compensation

Hourly
Range $13.25 - $17.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Uniform assistance
Employee wellness programs

Job Description

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across a diverse portfolio of brands. One of its distinguished brands, AC Hotels, emphasizes a detail-oriented approach to hospitality, blending art, technology, and sleek design to create a memorable and refined environment for guests. Marriott International is dedicated to fostering an inclusive workplace that values diversity and promotes equal opportunities for all associates regardless of background, disability, or veteran status. This dedication to inclusion and excellence has positioned Marriott as a preferred employer and an industry trendsetter.

The role of a Guest Environment Expert at AC Hotels within the Marriott portfolio goes beyond conventional housekeeping duties. This position plays a crucial role in enhancing the guest experience by ensuring the cleanliness, orderliness, and overall appeal of the entire hotel environment. Guest Environment Experts are entrusted with maintaining all public and private spaces in a way that reflects the brand's high standards and attention to detail. From cleaning rooms and public areas to delivering guest requests and restocking supplies, this role requires a proactive and hands-on approach.

At the core of this position is a commitment to safety, professionalism, and quality. Guest Environment Experts are responsible for following company policies and procedures meticulously, safeguarding confidentiality, and upholding the high quality standards Marriott is known for. The role demands physical stamina and the ability to perform various tasks such as standing or walking for extended periods and handling objects up to 50 pounds safely without assistance. Those who excel in this role possess a genuine passion for hospitality, a keen eye for detail, and a dedication to creating an environment that guests find welcoming and inspiring.

Working as a Guest Environment Expert at AC Hotels means becoming part of a global team that values culture, talent, and diverse experiences. The company encourages continuous learning and creativity, inviting team members to stay current with trends and contribute to improving guest services. This inclusive culture ensures that every associate has the opportunity to grow, belong, and contribute meaningfully to the hotel's mission.

If you are passionate about hospitality, eager to engage in a role that goes beyond cleaning to really shaping guest experiences, and want to be part of a respected global brand, the Guest Environment Expert position at AC Hotels is an excellent opportunity. This role offers a dynamic work environment where attention to detail and a commitment to excellence are rewarded with personal growth and professional development. Join Marriott International and AC Hotels to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Job Requirements

  • high school diploma or equivalent
  • ability to perform physical tasks including standing or walking for long periods
  • ability to lift, carry, push, or pull objects weighing up to 50 pounds without assistance
  • willingness to follow company policies and procedures
  • ability to maintain confidentiality
  • strong interpersonal and communication skills
  • commitment to safety in the workplace

Job Qualifications

  • high school diploma or equivalent
  • prior housekeeping or cleaning experience preferred
  • ability to communicate effectively with guests and team members
  • strong attention to detail
  • ability to stand, sit, and walk for extended periods
  • physical capability to move, lift, carry, push, and pull objects up to 50 pounds without assistance
  • commitment to professional appearance and conduct

Job Duties

  • maintain cleanliness and appearance of hotel rooms and public areas
  • deliver guest requests promptly and courteously
  • stock housekeeping carts with necessary supplies
  • follow safety standards and company policies
  • handle objects weighing up to 50 pounds safely
  • uphold confidentiality and professionalism
  • perform other reasonable job duties as assigned

Job Criteria

Experience

No experience required


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