Housekeeper

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $25.75
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Work Schedule

Standard Hours
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Benefits

401(k) Plan
stock purchase plan
Property discounts
Commuter Benefits
Employee assistance program
Childcare discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
educational assistance

Job Description

Marriott International stands as a global leader in the hospitality industry, renowned for its commitment to excellence and innovative service. With a diverse portfolio of brands, Marriott Hotels has established a strong presence in gateway cities and distinctive resort locations worldwide. Among its luxury offerings is JW Marriott, a prestigious brand within Marriott International’s portfolio that emphasizes a holistic well-being environment for both guests and employees. JW Marriott prides itself on creating an unmatched workplace where associates feel valued, supported, and inspired to develop their careers while delivering exceptional guest experiences. The company’s ethos centers around a culture of inclusivity, respect, and continuous growth, valuing the unique backgrounds and talents each associate brings to the table. Marriott International is dedicated to equal opportunity employment, fostering a work environment free from discrimination on any protected basis including disability and veteran status. It provides comprehensive benefits for its employees, such as a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance programs, and childcare discounts. Full-time positions enjoy additional coverage options like medical, dental, vision, life and disability insurance, paid parental leave, and educational assistance. Specific regional benefits, such as those provided to Washington state employees, include paid sick leave accrual and designated holidays, ensuring a supportive work-life balance for its team members.

The role of Guest Environment Expert at Marriott International is an opportunity to be at the forefront of delivering remarkable hospitality experiences. This position transcends the traditional housekeeping responsibilities of maintaining cleanliness and order. Instead, it focuses on cultivating memorable and unique guest experiences by ensuring that every area of the hotel—from guest rooms to public spaces—reflects the high standards Marriott is known for. Guest Environment Experts are responsible for a wide range of tasks critical to guest satisfaction and operational excellence. These include cleaning rooms and public spaces, stocking housekeeping carts, responding promptly to guest requests, and ensuring that the hotel’s environment is both safe and inviting. The role demands a hands-on approach, with associates frequently on their feet, moving around the property performing physical tasks such as lifting, carrying, pushing, and pulling items weighing up to 50 pounds. Safety is paramount, as is adherence to company policies, quality standards, and professional presentation. Employees in this position are empowered to take initiative within their work area to complete what needs to be done, embodying Marriott’s commitment to thoughtful and heartfelt service. The Guest Environment Expert contributes significantly not only to the comfort and well-being of guests but also to the efficient operation of the hotel, playing a vital role in sustaining the brand's legacy of hospitality excellence. This position offers an enriching work environment where associates can thrive, grow professionally, and be part of a global team dedicated to hospitality innovation and authentic guest engagement.

Job Requirements

  • high school diploma or equivalent
  • previous experience in housekeeping or related field preferred
  • ability to stand, sit, or walk for extended periods
  • capability to lift and move objects up to 50 pounds
  • adherence to company policies and safety standards
  • reliable and punctual work ethic
  • effective communication skills

Job Qualifications

  • high school diploma or equivalent preferred
  • prior housekeeping or cleaning experience in hospitality is advantageous
  • ability to work independently and manage time effectively
  • strong attention to detail and commitment to quality
  • excellent communication and interpersonal skills
  • ability to follow safety and operational procedures
  • physical capability to perform required tasks

Job Duties

  • maintain the appearance and cleanliness of guest rooms and public spaces
  • deliver guest requests promptly and courteously
  • stock housekeeping carts efficiently
  • ensure a safe work environment by following company policies and procedures
  • uphold quality standards in all housekeeping functions
  • maintain professional uniform, personal appearance, and communications
  • perform physical tasks including moving, lifting, carrying, pushing, and pulling items up to 50 pounds

Job Criteria

Experience

Entry Level (1-2 years)


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