Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program
Job Description
AC Hotel Tallahassee Universities at the Capitol, located in the heart of Tallahassee, Florida, is a distinguished part of the Marriott International family, known globally for its commitment to quality, exceptional service, and welcoming atmosphere. This hotel blends modern design with practical functionality, catering to discerning travelers who appreciate refined aesthetics and thoughtful details. As part of Marriott International, AC Hotel emphasizes diversity and inclusivity, fostering a workplace where associates from diverse backgrounds and cultures can thrive and contribute meaningfully. The hotel operates with a guest-centric approach, aiming to create a unique and memorable experience for every visitor through meticulous attention to detail and exceptional service standards. Joining the AC Hotel means becoming part of a global team that values innovation, collaboration, and personal growth within an inspiring cultural and hospitality-driven environment.
The Guest Environment Expert role is designed for individuals passionate about maintaining high standards of cleanliness and guest satisfaction. This full-time, non-management position requires open and weekend availability, making it an ideal opportunity for dedicated professionals who thrive in dynamic, guest-focused settings. The role involves much more than basic housekeeping duties; it is about crafting an inviting atmosphere that communicates care and attention to every guest. Guest Environment Experts are responsible for a variety of tasks including cleaning guest rooms, public areas, replenishing supplies, and responding promptly to guest requests. Empowered to manage their workspace independently, these experts ensure that all hotel spaces contribute positively to the overall guest experience.
This position demands physical stamina as it involves standing, walking, and moving throughout the hotel for extended periods, as well as lifting and carrying objects weighing up to 50 pounds without assistance. Beyond physical tasks, Guest Environment Experts must uphold Marriott's policies for workplace safety, professionalism, and confidentiality, maintaining a uniform appearance and courteous communication at all times. The role is integral to upholding quality standards and ensuring the hotel environment reflects the prestigious AC Hotel brand. Employees in this position take pride in their contribution to guest comfort and hotel aesthetics, embodying the brand's philosophy that attention to detail is a profound form of generosity.
Marriott International is an equal opportunity employer committed to creating an inclusive environment where every associate's unique talents and perspectives are valued. The company encourages applications from all qualified candidates, fostering a culture of respect, growth, and opportunity. At AC Hotels, associates are encouraged to develop a global mindset and passion for continuous improvement, embracing technology, design innovations, and contemporary trends in hospitality. This dedication to excellence empowers team members to delight guests consistently and seek ways to enhance the service environment.
By joining AC Hotel Tallahassee Universities, you will work alongside a global team passionate about hospitality and guest satisfaction. You’ll have the chance to grow within the global Marriott portfolio while contributing directly to delivering luxury experiences through exceptional cleanliness and welcoming environments. This role is more than a job; it is a chance to be part of a legacy built on quality, care, and purposeful service. If you are driven by detail, eager to learn, and enjoy helping others, the Guest Environment Expert position offers a rewarding and vibrant career path within a supportive and dynamic workplace.
The Guest Environment Expert role is designed for individuals passionate about maintaining high standards of cleanliness and guest satisfaction. This full-time, non-management position requires open and weekend availability, making it an ideal opportunity for dedicated professionals who thrive in dynamic, guest-focused settings. The role involves much more than basic housekeeping duties; it is about crafting an inviting atmosphere that communicates care and attention to every guest. Guest Environment Experts are responsible for a variety of tasks including cleaning guest rooms, public areas, replenishing supplies, and responding promptly to guest requests. Empowered to manage their workspace independently, these experts ensure that all hotel spaces contribute positively to the overall guest experience.
This position demands physical stamina as it involves standing, walking, and moving throughout the hotel for extended periods, as well as lifting and carrying objects weighing up to 50 pounds without assistance. Beyond physical tasks, Guest Environment Experts must uphold Marriott's policies for workplace safety, professionalism, and confidentiality, maintaining a uniform appearance and courteous communication at all times. The role is integral to upholding quality standards and ensuring the hotel environment reflects the prestigious AC Hotel brand. Employees in this position take pride in their contribution to guest comfort and hotel aesthetics, embodying the brand's philosophy that attention to detail is a profound form of generosity.
Marriott International is an equal opportunity employer committed to creating an inclusive environment where every associate's unique talents and perspectives are valued. The company encourages applications from all qualified candidates, fostering a culture of respect, growth, and opportunity. At AC Hotels, associates are encouraged to develop a global mindset and passion for continuous improvement, embracing technology, design innovations, and contemporary trends in hospitality. This dedication to excellence empowers team members to delight guests consistently and seek ways to enhance the service environment.
By joining AC Hotel Tallahassee Universities, you will work alongside a global team passionate about hospitality and guest satisfaction. You’ll have the chance to grow within the global Marriott portfolio while contributing directly to delivering luxury experiences through exceptional cleanliness and welcoming environments. This role is more than a job; it is a chance to be part of a legacy built on quality, care, and purposeful service. If you are driven by detail, eager to learn, and enjoy helping others, the Guest Environment Expert position offers a rewarding and vibrant career path within a supportive and dynamic workplace.
Job Requirements
- open availability including weekends required
- willingness to adhere to company uniform and appearance standards
- ability to follow safety protocols and company policies
- physical capability to perform housekeeping duties including lifting and prolonged standing
- commitment to providing exceptional guest service
- ability to handle confidential information responsibly
Job Qualifications
- high school diploma or equivalent preferred
- prior cleaning or housekeeping experience preferred but not required
- ability to stand, walk, and move for extended periods
- capability to lift and carry objects up to 50 pounds unaided
- strong attention to detail and quality standards
- excellent communication and interpersonal skills
- ability to work independently and as part of a team
Job Duties
- clean guest rooms and public areas to ensure high standards of cleanliness
- deliver guest requests promptly and courteously
- stock and maintain housekeeping carts with necessary supplies
- report maintenance issues and safety hazards
- follow company policies and procedures to maintain a safe workplace
- uphold professional appearance and communication
- assist with other reasonable job duties as requested
Job Criteria
Experience
No experience required
Job Location
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