Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
retirement plans
Paid Time Off
wellness programs
Local discounts
Employee rates on hotel stays

Job Description

Pyramid Global Hospitality is a renowned leader in the hospitality industry, emphasizing a 'People First' culture that places employees at the core of its operations. With a strong commitment to fostering a supportive and inclusive workplace, Pyramid Global Hospitality champions diversity, growth, development, and employee wellbeing across its global portfolio of over 230 properties. The company believes that by prioritizing the needs and growth of its employees, it can create exceptional guest experiences and maintain high standards of service throughout all its properties. This philosophy is reflected in its wide range of comprehensive employee benefits, such as health insurance, retirement plans, paid time off, wellness programs, local discounts, and special employee rates on hotel stays. Moreover, Pyramid Global Hospitality invests heavily in ongoing training and development opportunities, empowering its staff to build skills and knowledge to advance their hospitality careers effectively.

One of the properties under Pyramid Global Hospitality's management is The Sandman located in Santa Rosa, California. The Sandman offers an affordable yet inviting experience, serving as an excellent base for travelers exploring the famous Sonoma Wine Country. Situated conveniently off US-101, it provides easy access to premier wineries, breweries, dining, outdoor activities, and downtown Santa Rosa amenities. The property exudes a unique tropical-meets-Californian-bohemian atmosphere highlighted by amenities such as the Pool House & Bar that serves refreshing cocktails in an al fresco setting. Guests can also enjoy a year-round heated pool, hot tub, and a spacious backyard complete with Adirondack chairs, fire tables, a bocce court, and cornhole.

The Housekeeping Attendant role at The Sandman is pivotal in ensuring a pristine, comfortable, and welcoming environment for guests. This position entails maintaining high standards of cleanliness in guest rooms, public areas, and back-of-house spaces. Responsibilities include making beds, dusting, vacuuming, replenishing amenities, cleaning bathrooms, and keeping common spaces tidy and inviting. Timeliness is crucial, as all assignments need to be completed before the designated guest check-in times. The Housekeeping Attendant also plays a guest-facing role by responding promptly to requests and managing lost and found items with professionalism.

Safety and maintenance awareness are also critical components of this role. The attendant is expected to report safety hazards, maintenance issues, or damages immediately and follow all established safety and sanitation procedures. The position requires working collaboratively with the front desk and maintenance teams to address guest special requests or resolve any issues efficiently. Physically demanding yet rewarding, the role involves considerable standing, bending, lifting, and walking, necessitating good physical fitness and endurance.

As an equal opportunity employer, Pyramid Global Hospitality values diversity and inclusivity and encourages applicants from various backgrounds. Whether you are new to hospitality or an experienced professional, this role offers an excellent pathway for career development within a company that truly values its employees. Compensation for the Housekeeping Attendant position ranges from $18.00 to $20.00 per hour, reflective of individual skill sets, experience, certifications, and location-based labor costs. Embracing a culture of respect and employee growth, Pyramid Global Hospitality represents an outstanding opportunity for those seeking to advance within the hospitality industry.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to lift heavy objects frequently
  • Ability to stand for long periods
  • Ability to work weekends holidays and varying shifts
  • Strong attention to detail
  • Good communication skills
  • Dependability and professionalism

Job Qualifications

  • Previous housekeeping or cleaning experience in a hotel or similar setting preferred but not required
  • Ability to work independently and efficiently with minimal supervision
  • Strong attention to detail and organizational skills
  • Good physical condition with the ability to lift bend walk and stand for extended periods
  • Ability to communicate effectively with guests and team members
  • Must be dependable professional and guest service oriented
  • May be required to work weekends holidays and varying shifts

Job Duties

  • Clean guest rooms to hotel standards including making beds dusting vacuuming replenishing amenities and cleaning bathrooms
  • Ensure all assigned rooms are clean neat and ready for guests prior to the designated check-in time
  • Respond promptly to guest requests and handle lost and found items according to hotel procedures
  • Maintain cleanliness in hallways stairways and other public spaces
  • Report any maintenance issues safety hazards or damage to guest rooms or equipment
  • Follow established safety and sanitation procedures
  • Restock cleaning supplies and linen carts daily
  • Follow proper procedures for handling cleaning chemicals and equipment
  • Work with the front desk and maintenance teams to fulfill special requests or resolve guest issues
  • Uphold the hotel's standards of service and appearance at all times

Job Criteria

Experience

Entry Level (1-2 years)


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