Housekeeper

Lincoln, NE, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Uniform allowance

Career development opportunities

Job Description

Our esteemed hotel is a premium hospitality establishment dedicated to providing exceptional guest experiences through impeccable service and immaculate environments. As a leader in the hospitality industry, we pride ourselves on maintaining the highest standards in cleanliness, comfort, and customer satisfaction. Our hotel caters to a diverse clientele ranging from business travelers to vacationing families, offering a wide array of amenities including fine dining, recreational facilities, and personalized guest services. We strive to foster a welcoming and professional atmosphere where every guest feels valued and cared for.

The role of Room Attendant or Housekeeper is crucial in upholding the hotel’s reputation by ensuring that all guest rooms and public areas are consistently maintained in pristine condition. This position demands a meticulous eye for detail combined with a genuine commitment to delivering outstanding customer service. The successful candidate will play an integral part in creating a warm and inviting environment for guests, allowing them to feel confident in the cleanliness and comfort of their accommodations. Responsibilities include cleaning guest rooms thoroughly, replenishing supplies, and maintaining public spaces according to the hotel’s rigorous standards and health guidelines.

This full-time position offers competitive compensation and opportunities for professional growth within the hospitality field. The Room Attendant will operate under the direction of the Head of Housekeeping and must demonstrate a positive and enthusiastic attitude, professionalism, and a strong work ethic. Adherence to safety protocols and confidentiality is mandatory to ensure a safe, trustworthy environment for guests and staff alike. By joining our team, you become part of a dynamic organization that values integrity, teamwork, and excellence in service, helping to foster memorable experiences for every guest and building a welcoming workplace culture.

Job Requirements

high school diploma or equivalent
previous housekeeping or cleaning experience preferred
ability to follow detailed instructions and procedures
physical stamina and mobility to perform cleaning duties efficiently
excellent communication skills
ability to maintain confidentiality and discretion
willingness to work flexible hours including weekends and holidays

Job Qualifications

high school diploma or equivalent
previous housekeeping or cleaning experience preferred
ability to follow detailed instructions and procedures
excellent communication and interpersonal skills
physical stamina and mobility to perform cleaning duties efficiently
attention to detail and commitment to cleanliness
ability to maintain confidentiality and exercise discretion
ability to work independently and as part of a team
familiarity with health and safety regulations

Job Duties

possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests
maintains a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag as required
maintain the highest level of confidentiality in all areas giving our guests the highest level of trust in our housekeeping staff
demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly, consistently meeting budgeted goals for minutes per room
clean and stock all guest rooms as assigned including changing linens, replacing supplies, dusting, vacuuming, stocking supplies, emptying trash, removing used linens and room service items, cleaning bathrooms, toilets, tubs, and sink
dust, polish furniture, straighten furnishings, and appliances
clean appliances and dishes if applicable
keep Head Housekeeper informed of room status on a timely basis
greet guests as you encounter them throughout the property
take pride in your work, strictly adhering to all Federal, State, Local and Brand health, safety, and sanitary guidelines
complete training in all areas of security, alcohol, and health and safety, ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed, keeping safety in mind in all things
follow all safe chemical handling procedures according to the chemical manufacturer's instructions
keep workspace, storage rooms, housekeeping carts clean and well organized and stocked, including equipment such as vacuum cleaners
work in an organized fashion following the step-by-step process
observe the condition of furniture, walls, trim, carpet, and appliances
report all deficiencies following the hotels' policies
keep lines of communication open within the housekeeping department
participate in daily standup meetings, housekeeping, and all staff meetings
adhere to key control guidelines
assist in quarterly, spring, fall, annual cleaning duties as assigned
turn in lost and found items following the company procedure
assist in training of new staff
participates in and supports a positive, enjoyable work environment
holds an understanding of hotel products and services (i.e., food and beverage, recreation)
performs other duties as assigned