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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Uniform allowance
Career development opportunities
Job Description
Our esteemed hotel is a premium hospitality establishment dedicated to providing exceptional guest experiences through impeccable service and immaculate environments. As a leader in the hospitality industry, we pride ourselves on maintaining the highest standards in cleanliness, comfort, and customer satisfaction. Our hotel caters to a diverse clientele ranging from business travelers to vacationing families, offering a wide array of amenities including fine dining, recreational facilities, and personalized guest services. We strive to foster a welcoming and professional atmosphere where every guest feels valued and cared for.
The role of Room Attendant or Housekeeper is crucial in upholding the hotel... Show More
The role of Room Attendant or Housekeeper is crucial in upholding the hotel... Show More
Job Requirements
- high school diploma or equivalent
- previous housekeeping or cleaning experience preferred
- ability to follow detailed instructions and procedures
- physical stamina and mobility to perform cleaning duties efficiently
- excellent communication skills
- ability to maintain confidentiality and discretion
- willingness to work flexible hours including weekends and holidays
Job Qualifications
- high school diploma or equivalent
- previous housekeeping or cleaning experience preferred
- ability to follow detailed instructions and procedures
- excellent communication and interpersonal skills
- physical stamina and mobility to perform cleaning duties efficiently
- attention to detail and commitment to cleanliness
- ability to maintain confidentiality and exercise discretion
- ability to work independently and as part of a team
- familiarity with health and safety regulations
Job Duties
- possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests
- maintains a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag as required
- maintain the highest level of confidentiality in all areas giving our guests the highest level of trust in our housekeeping staff
- demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly, consistently meeting budgeted goals for minutes per room
- clean and stock all guest rooms as assigned including changing linens, replacing supplies, dusting, vacuuming, stocking supplies, emptying trash, removing used linens and room service items, cleaning bathrooms, toilets, tubs, and sink
- dust, polish furniture, straighten furnishings, and appliances
- clean appliances and dishes if applicable
- keep Head Housekeeper informed of room status on a timely basis
- greet guests as you encounter them throughout the property
- take pride in your work, strictly adhering to all Federal, State, Local and Brand health, safety, and sanitary guidelines
- complete training in all areas of security, alcohol, and health and safety, ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed, keeping safety in mind in all things
- follow all safe chemical handling procedures according to the chemical manufacturer's instructions
- keep workspace, storage rooms, housekeeping carts clean and well organized and stocked, including equipment such as vacuum cleaners
- work in an organized fashion following the step-by-step process
- observe the condition of furniture, walls, trim, carpet, and appliances
- report all deficiencies following the hotels' policies
- keep lines of communication open within the housekeeping department
- participate in daily standup meetings, housekeeping, and all staff meetings
- adhere to key control guidelines
- assist in quarterly, spring, fall, annual cleaning duties as assigned
- turn in lost and found items following the company procedure
- assist in training of new staff
- participates in and supports a positive, enjoyable work environment
- holds an understanding of hotel products and services (i.e., food and beverage, recreation)
- performs other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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