
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Uniform allowance
Training and Development
Job Description
About: The hiring establishment is a reputable hotel committed to providing high-quality hospitality and excellent guest experiences. Known for its superior service standards and comfortable accommodations, the hotel prioritizes cleanliness and guest satisfaction to maintain a welcoming and safe environment for all visitors. This hotel operates in a dynamic and fast-paced sector of the hospitality industry where the role of housekeeping is critical to the overall guest experience and operational success. The hotel offers a professional working environment for employees with a focus on teamwork, safety, and employee development. Employment for the Housekeeper/Room Attendant position is typically full-time, but part-time opportunities may be available depending on staffing needs and seasonal demand, with wages that align with industry standards and the local market. This role is essential to maintaining the high standards of cleanliness and comfort expected by the hotel's diverse clientele and involves working closely with the housekeeping team and management.
The Housekeeper/Room Attendant is responsible for ensuring that all guest rooms and common areas are cleaned thoroughly and maintained according to the specifications set by the Head Housekeeper or hotel management. This includes cleaning, restocking supplies, reporting maintenance issues, and ensuring that housekeeping equipment and storage areas are kept in excellent condition. This position requires attention to detail, a commitment to health and safety protocols, and the ability to work effectively as part of a team. Housekeepers are expected to manage their time efficiently, follow detailed cleaning procedures, communicate proactively with management, and provide exceptional customer service by interacting politely and professionally with guests. The role also includes responsibilities for security, such as managing room keys and being vigilant for potential safety hazards. Being a part of the hotel security team emphasizes the importance of trustworthiness and discretion. Comprehensive training will be provided to familiarize new employees with company standards, safety guidelines, and guest interaction policies. Overall, this position is suited for individuals who have a strong work ethic, enjoy maintaining order and cleanliness, and are motivated to contribute to a positive guest experience, making it an excellent career opportunity in the hospitality industry.
The Housekeeper/Room Attendant is responsible for ensuring that all guest rooms and common areas are cleaned thoroughly and maintained according to the specifications set by the Head Housekeeper or hotel management. This includes cleaning, restocking supplies, reporting maintenance issues, and ensuring that housekeeping equipment and storage areas are kept in excellent condition. This position requires attention to detail, a commitment to health and safety protocols, and the ability to work effectively as part of a team. Housekeepers are expected to manage their time efficiently, follow detailed cleaning procedures, communicate proactively with management, and provide exceptional customer service by interacting politely and professionally with guests. The role also includes responsibilities for security, such as managing room keys and being vigilant for potential safety hazards. Being a part of the hotel security team emphasizes the importance of trustworthiness and discretion. Comprehensive training will be provided to familiarize new employees with company standards, safety guidelines, and guest interaction policies. Overall, this position is suited for individuals who have a strong work ethic, enjoy maintaining order and cleanliness, and are motivated to contribute to a positive guest experience, making it an excellent career opportunity in the hospitality industry.
Job Requirements
- High school diploma or equivalent preferred
- Previous housekeeping or cleaning experience preferred
- Ability to follow detailed cleaning procedures
- Good communication skills
- Physical stamina to perform cleaning tasks
- Ability to work early mornings, evenings, weekends, and holidays
- Ability to work as part of a team
Job Qualifications
- Previous housekeeping or cleaning experience preferred
- Ability to follow detailed cleaning procedures
- Good communication skills
- Attention to detail
- Ability to work as part of a team
- Basic knowledge of safety and security practices
- Physical stamina to perform cleaning tasks
- High school diploma or equivalent preferred
Job Duties
- Be ready to begin work at the specified time in the appropriate uniform with a name tag and personal safety device
- Punch in on time card and obtain work schedule from the designated individual
- Clean all assigned rooms and common areas as specified by Head Housekeeper or manager
- Report all maintenance problems to manager
- Restock housekeeping carts at end of each shift and empty vacuum and garbage
- Turn in all lost and found items immediately
- Keep all storage areas neat and storage closets locked
- Complete missing linen report for each room
- Mark each room cleaned on the housekeeping sheet and report all cleaned rooms to the front desk immediately
- Inspect furniture, fixtures and equipment daily and report problems to manager
- Maintain control of room keys at all times and never leave keys on housekeeping carts
- Be alert for any potential safety hazards and report them to the manager in writing
- Speak courteously and friendly to each guest in the hotel
- Keep all business confidential on and off duty
- Perform all duties assigned by the Head Housekeeper or manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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