
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
Our establishment is a reputable hotel dedicated to providing exceptional hospitality services, ensuring our guests enjoy a comfortable and memorable stay. We pride ourselves on maintaining impeccable standards of cleanliness, service, and guest satisfaction. As a well-established hotel in the hospitality industry, our focus is on delivering quality accommodations and fostering a warm, welcoming environment for all visitors.
The position of Housekeeper/Room Attendant plays a critical role in upholding the cleanliness and comfort of our guest rooms and public areas. As a key member of the housekeeping team, the Housekeeper ensures that every assigned room is spotless, well-maintained, and inviting. This role requires attention to detail, reliability, and a strong commitment to guest satisfaction. You will work closely with the Head Housekeeper and management to maintain the high standards our guests expect, including reporting maintenance issues, managing lost and found items, and maintaining security protocols.
This is a full-time position that demands excellent organizational skills and the ability to work efficiently in a fast-paced hotel environment. The successful candidate must be punctual, presentable, and ready to begin work in the designated uniform. Effective communication skills and a friendly, courteous demeanor are essential, as you will frequently interact with guests. Maintaining confidentiality and adhering to safety standards are also vital responsibilities. This role offers the opportunity to contribute directly to guest experiences and be part of a dynamic team that values professionalism and teamwork. Our compensation package includes competitive pay, opportunities for career advancement, and a supportive work environment focused on employee well-being and growth.
The position of Housekeeper/Room Attendant plays a critical role in upholding the cleanliness and comfort of our guest rooms and public areas. As a key member of the housekeeping team, the Housekeeper ensures that every assigned room is spotless, well-maintained, and inviting. This role requires attention to detail, reliability, and a strong commitment to guest satisfaction. You will work closely with the Head Housekeeper and management to maintain the high standards our guests expect, including reporting maintenance issues, managing lost and found items, and maintaining security protocols.
This is a full-time position that demands excellent organizational skills and the ability to work efficiently in a fast-paced hotel environment. The successful candidate must be punctual, presentable, and ready to begin work in the designated uniform. Effective communication skills and a friendly, courteous demeanor are essential, as you will frequently interact with guests. Maintaining confidentiality and adhering to safety standards are also vital responsibilities. This role offers the opportunity to contribute directly to guest experiences and be part of a dynamic team that values professionalism and teamwork. Our compensation package includes competitive pay, opportunities for career advancement, and a supportive work environment focused on employee well-being and growth.
Job Requirements
- High school diploma or equivalent
- previous housekeeping experience preferred
- ability to stand and walk for long periods
- reliable and punctual
- willing to work flexible hours including weekends and holidays
- physical capability to lift heavy objects
- adherence to hotel uniform and appearance standards
- strong communication skills
- attention to detail
Job Qualifications
- High school diploma or equivalent
- previous experience in housekeeping or custodial services preferred
- ability to work independently and as part of a team
- attention to detail and strong organizational skills
- excellent communication and guest service skills
- physical ability to perform cleaning duties requiring bending, lifting, and standing for extended periods
- knowledge of safety and security procedures
Job Duties
- Be ready to begin work at the specified time in the appropriate uniform with a name tag and personal safety device
- punch in on time card and obtain work schedule from the designated individual
- clean all assigned rooms and common areas as specified by Head Housekeeper or manager
- report all maintenance problems to manager
- restock housekeeping carts at end of each shift and empty vacuum and garbage
- turn in all lost and found items immediately
- keep all storage areas neat
- keep all storage closets locked
- complete missing linen report for each room
- mark each room cleaned on the housekeeping sheet and report all cleaned rooms to the front desk immediately
- inspect furniture fixtures and equipment daily
- report problems to the manager
- maintain control of room keys at all times
- never leave keys on housekeeping carts
- always be on the alert for potential safety hazards and report them to the manager in writing
- speak to each guest with whom you come in contact in the hotel in a courteous and friendly manner
- keep all business confidential on and off duty
- perform all duties assigned by the Head Housekeeper or manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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