Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $17.00
Benefits
Health Insurance
Paid Time Off
Paid holidays
hotel discounts
Complimentary night stays
Complimentary Meals
Accessible location
Job Description
Shaner Hotel Group is a reputable hospitality company that operates a collection of distinguished hotels known for their commitment to exceptional guest service and quality accommodations. Among its premier properties is the Buffalo Marriott at LECOM HARBORCENTER, located in the vibrant downtown district of Buffalo, New York. Positioned right at Canalside, this hotel is recognized not only for its prime location but also for its exceptional offerings which include elegantly designed rooms, suites adorned with local artwork, and an array of amenities designed to enhance guest experiences. The hotel is a hub for visitors looking to enjoy Buffalo's key attractions such as the KeyBank Center and the lively Canalside area. With panoramic views, a renowned onsite restaurant called Panorama on Seven, which serves seasonal American cuisine and handcrafted cocktails, and modern facilities including a fully equipped fitness center and extensive event spaces, the Buffalo Marriott is a leading destination for both business and leisure travelers.
The Housekeeper / Guest Room Attendant role at the Buffalo Marriott at LECOM HARBORCENTER is a vital position within the Shaner Hotel Group. This role is focused on ensuring that guests feel at home through the provision of impeccably clean, comfortable, and welcoming guestrooms and public areas. The associates who fill this role are expected to deliver warm and friendly service, always maintaining a genuine smile and a pleasant attitude that enhances the overall guest experience. While prior housekeeping, customer service, or hospitality experience is advantageous, it is not strictly required, highlighting the firm’s dedication to training and developing their team members. This position suits individuals who are eager to learn, motivated to grow professionally, and interested in being part of a dynamic team committed to excellence in hospitality. The job offers both full-time and part-time employment opportunities with a competitive pay rate of $17 per hour. Benefits include health insurance, paid time off, paid holidays, hotel discounts, complimentary night stays at Shaner Hotel properties, and meals during shifts, complemented by a convenient location accessible via public transportation. This role not only offers a rewarding career start in hospitality but also places employees at the heart of one of Buffalo's most exciting and flourishing districts, providing a unique opportunity to interact with visitors and locals alike while contributing to memorable guest experiences.
The Housekeeper / Guest Room Attendant role at the Buffalo Marriott at LECOM HARBORCENTER is a vital position within the Shaner Hotel Group. This role is focused on ensuring that guests feel at home through the provision of impeccably clean, comfortable, and welcoming guestrooms and public areas. The associates who fill this role are expected to deliver warm and friendly service, always maintaining a genuine smile and a pleasant attitude that enhances the overall guest experience. While prior housekeeping, customer service, or hospitality experience is advantageous, it is not strictly required, highlighting the firm’s dedication to training and developing their team members. This position suits individuals who are eager to learn, motivated to grow professionally, and interested in being part of a dynamic team committed to excellence in hospitality. The job offers both full-time and part-time employment opportunities with a competitive pay rate of $17 per hour. Benefits include health insurance, paid time off, paid holidays, hotel discounts, complimentary night stays at Shaner Hotel properties, and meals during shifts, complemented by a convenient location accessible via public transportation. This role not only offers a rewarding career start in hospitality but also places employees at the heart of one of Buffalo's most exciting and flourishing districts, providing a unique opportunity to interact with visitors and locals alike while contributing to memorable guest experiences.
Job Requirements
- minimum one year housekeeping experience at a hotel
- ability to manage multiple priorities in a fast-paced environment
- ability to satisfactorily communicate with guests, management, and co-workers
- knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment
Job Qualifications
- minimum one year housekeeping experience at a hotel
- ability to manage multiple priorities in a fast-paced environment
- ability to communicate clearly with guests, management, and co-workers
- knowledge of proper cleaning techniques and chemical handling
- willingness to learn and grow within the hospitality industry
- friendly and approachable demeanor
- attention to detail in cleaning and guest service
Job Duties
- cleaning guestrooms and public spaces to company standards
- providing warm and friendly guest service with a genuine smile
- managing multiple priorities efficiently in a fast-paced environment
- following proper cleaning techniques and safety protocols for chemical handling and equipment use
- effectively communicating with guests, management, and team members
- maintaining the cleanliness and organization of housekeeping carts and supplies
- reporting any maintenance issues or guest concerns to management promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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