Housekeeper

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
retirement plans
Paid Time Off
wellness programs
Local discounts
Employee rates on hotel stays

Job Description

Pyramid Global Hospitality is a globally recognized hospitality company committed to a people-first culture. With over 230 properties worldwide, Pyramid Global Hospitality prides itself on fostering a supportive and inclusive work environment that values diversity, growth, development, and wellbeing. The company’s core philosophy revolves around empowering its employees by offering comprehensive benefits, ongoing training, and career advancement opportunities, ensuring that every team member can succeed and thrive. Pyramid Global Hospitality’s dedication to building meaningful relationships extends both internally with employees and externally with guests, which helps create exceptional and memorable experiences at every property it manages.

The Sandman, one of the esteemed properties managed by Pyramid Global Hospitality, is ideally situated as a gateway to Sonoma Wine Country in Santa Rosa, California. This inviting hotel is conveniently located near US-101 and offers guests easy access to top wineries, breweries, outdoor activities, dining, and vibrant downtown attractions. The Sandman exudes a distinctive tropical-meets-Californian-bohemian style, enhancing the guest experience with features such as the Pool House & Bar that serves refreshing cocktails in an appealing outdoor setting. The property also boasts a year-round heated pool, hot tub, spacious backyard with Adirondack chairs, fire tables, a bocce court, and cornhole, all designed to foster relaxation and social engagements.

The role of Housekeeping Attendant at The Sandman is crucial in maintaining the high standards of cleanliness and presenting a warm, welcoming environment that is comfortable for all guests. This position is essential in upholding not only the cleanliness of guest rooms but also the public and back-of-house areas, directly impacting guest satisfaction. The right candidate will be detail-oriented, efficient, and reliable, capable of working independently with minimal supervision. The role requires physical stamina, good organizational skills, and a service-oriented attitude to ensure that every guest encounters an immaculate and pleasant stay.

Housekeeping Attendants at Pyramid Global Hospitality benefit from working in a company that values ongoing training and personal development, supported by a strong benefits program including comprehensive health insurance, retirement plans, paid time off, and unique perks like wellness programs, local discounts, and employee rates on hotel stays. This environment fosters career growth whether an individual is new to hospitality or a seasoned professional. With a competitive compensation range of $18.00 to $20.00 per hour, this position offers an opportunity to join a respected company focused on inclusivity and employee wellbeing, building careers while ensuring excellent guest experiences.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience preferred
  • Ability to work independently and efficiently
  • Strong attention to detail
  • Good physical condition
  • Effective communication skills
  • Dependability and professionalism
  • Availability to work weekends and holidays
  • Willingness to follow safety and sanitation procedures

Job Qualifications

  • Previous housekeeping or cleaning experience in a hotel or similar setting preferred, but not required
  • Ability to work independently and efficiently with minimal supervision
  • Strong attention to detail and organizational skills
  • Good physical condition with the ability to lift, bend, walk, and stand for extended periods
  • Ability to communicate effectively with guests and team members
  • Must be dependable, professional, and guest service oriented
  • May be required to work weekends, holidays, and varying shifts

Job Duties

  • Clean guest rooms to hotel standards, including making beds, dusting, vacuuming, replenishing amenities, and cleaning bathrooms
  • Ensure all assigned rooms are clean, neat, and ready for guests prior to the designated check-in time
  • Respond promptly to guest requests and handle lost and found items according to hotel procedures
  • Maintain cleanliness in hallways, stairways, and other public spaces
  • Report any maintenance issues, safety hazards, or damage to guest rooms or equipment
  • Follow established safety and sanitation procedures
  • Restock cleaning supplies and linen carts daily
  • Follow proper procedures for handling cleaning chemicals and equipment
  • Work with the front desk and maintenance teams to fulfill special requests or resolve guest issues
  • Uphold the hotel's standards of service and appearance at all times

Job Criteria

Experience

Entry Level (1-2 years)


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