Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
ongoing training

Job Description

Pyramid Global Hospitality is a leading hospitality management company dedicated to putting people first. With a company ethos that strongly values its employees, Pyramid Global Hospitality ensures a supportive, inclusive, and empowering work environment. The company fosters diversity, growth, development, and overall employee wellbeing across all of its operations. Known for its dedication to a 'People First' culture, Pyramid Global Hospitality demonstrates this commitment through comprehensive employee benefits, ongoing training opportunities, and a workplace environment that promotes meaningful relationships and career advancement.

With over 230 properties worldwide, Pyramid Global Hospitality offers a wide range of career opportunities for both newcomers and seasoned professionals in the hospitality industry. The company’s portfolio includes top-tier hotels, resorts, and restaurants, all focused on delivering exceptional guest experiences. Employees at Pyramid Global Hospitality enjoy industry-competitive wages, comprehensive health insurance, retirement plans, paid time off, and unique perks such as on-site wellness programs, exclusive local discounts, and special employee rates on hotel stays. This comprehensive approach supports not only employee performance but also their personal and professional growth.

One of Pyramid Global Hospitality's flagship properties, AC Hotel Cincinnati at The Banks, is located in the vibrant downtown Cincinnati area adjacent to popular attractions such as the Great American Ballpark and Smale Park. The hotel prides itself on service excellence, which is made possible by a dedicated and talented team that forms the backbone of its operations. To maintain and elevate this standard of excellence, AC Hotel Cincinnati is actively seeking motivated individuals to join their team, particularly within their housekeeping department.

The housekeeping role at AC Hotel Cincinnati is integral to creating extraordinary guest experiences. Housekeepers are often considered the 'Heart of the House' as they ensure cleanliness and comfort that directly influence guest satisfaction and loyalty. Attention to detail is paramount in this position, with the housekeeping team responsible for maintaining guest rooms to the highest standards of cleanliness and sanitation. Their efforts transform guest stays from ordinary to outstanding, encouraging repeat visits and positive recommendations.

This role provides an excellent opportunity for individuals with a passion for hospitality to grow and thrive. Experienced housekeepers can advance to supervisory and management positions, such as Housekeeping Supervisor, Housekeeping Manager, or Executive Housekeeper. The company supports such career progression through ongoing training and leadership development initiatives.

The ideal housekeeping candidate will be attentive, reliable, and eager to contribute to a welcoming hotel environment. Job responsibilities include engaging positively with guests, collaborating with team members to uphold cleanliness goals, properly maintaining work carts, and ensuring that all equipment and supplies are used efficiently. Safety is a critical aspect of the role, with housekeepers expected to recognize and report potential hazards promptly and exercise respect for guests’ property at all times.

Compensation for this role starts at $15.00 per hour, reflecting the company’s commitment to fair pay and equitable employment practices. Pyramid Global Hospitality is proud to be an equal opportunity employer that celebrates diversity and inclusion across its workforce. Real compensation packages may vary based on experience, certifications, and location-specific factors.

If you are ready to become part of a dynamic and supportive team and want to contribute to delivering memorable guest experiences while building a fulfilling career in hospitality, Pyramid Global Hospitality and AC Hotel Cincinnati offer the perfect platform to achieve your goals. Joining this team means working for a company that truly values its people and provides a rewarding and growth-oriented career path in the exciting hospitality industry.

Job Requirements

  • High school diploma or equivalent preferred
  • prior housekeeping or cleaning experience beneficial
  • ability to stand and walk for extended periods
  • strong attention to detail
  • good communication and interpersonal skills
  • ability to follow instructions and safety protocols
  • capability to lift and carry loads of 25 lbs or more
  • reliability and punctuality
  • willingness to work flexible schedules including weekends and holidays

Job Qualifications

  • Housekeeping experience desirable
  • neat, pleasant personality
  • time management skills
  • ability to work on feet for extended periods
  • effective communication skills
  • ability to read room numbers, dates, and basic instructions
  • ability to move and position self to reach corners and high places
  • able to operate cleaning equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
  • able to lift, carry and position loads of at least 25 lbs

Job Duties

  • Engage with guests to ensure their stay is going well
  • work as a team to accomplish the goal of hotel cleanliness
  • keep work cart orderly and properly stocked
  • properly utilize equipment, supplies, and guest amenities
  • ensure thorough cleanliness and sanitation of assigned guest areas
  • change and inspect linens and towels daily following established standards
  • practice safety standards, report hazards, and respect guests’ property
  • care for equipment responsibly
  • report to work on time and maintain accurate time records
  • remain alert, courteous, and helpful to guests and co-workers
  • perform other related duties as requested by Floor Supervisor

Job Criteria

Experience

Entry Level (1-2 years)


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