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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.57
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Paid holidays
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
The Ritz-Carlton Cleveland is a prestigious luxury hotel located at 1515 W 3rd St, Cleveland, Ohio. As part of the globally recognized Ritz-Carlton brand under Marriott International, this hotel offers guests unparalleled luxury accommodations, exquisite service, and memorable experiences. With its commitment to exquisite hospitality and quality, The Ritz-Carlton Cleveland stands as a beacon of luxury hospitality in the region, welcoming travelers and business guests alike. The hotel's setting in Cleveland provides a culturally rich and vibrant backdrop for guests, ensuring both comfort and elite service experiences during their stay.
As a member of the housekeeping and laundry team at The Ritz-Carlton Cleveland, you will hold a critical role in maintaining the impeccable standards the brand is known for. This full-time, non-management position pays $18.57 per hour and requires commitment to cleanliness, professionalism, and guest satisfaction. The role focuses on more than just providing a clean room and freshly made bed; it's about building a unique and memorable experience for guests. Housekeeping experts at The Ritz-Carlton Cleveland are highly skilled in a variety of cleaning functions and are empowered to take initiative in keeping the hotel looking its best at all times.
Your responsibilities will include promptly attending to guest requests, restocking cleaning carts, maintaining guest rooms and common areas, and performing other assigned tasks with a high degree of precision and professionalism. Success in this role demands adherence to company guidelines and procedures, maintaining confidentiality, and consistently upholding quality standards. Personal presentation and professional communication are crucial, as these contribute to the overall guest experience and uphold the brand's reputation.
Working as a housekeeping expert involves physical activity including standing, sitting, walking for extended periods, and handling objects weighing up to 50 pounds without assistance. You will play an essential role in ensuring that each guest's environment contributes to their satisfaction and that the hotel's operations run smoothly. The Ritz-Carlton culture emphasizes empowerment, creativity, kindness, and compassion, and these values are integral to your daily work.
Marriott International is devoted to equal opportunity employment and fostering an inclusive environment where diversity of backgrounds, talents, and experiences is celebrated. At The Ritz-Carlton Cleveland, you join a legacy of exceptional hospitality professionals dedicated to creating lasting memories for guests worldwide. The role offers an opportunity to learn and apply The Ritz-Carlton's celebrated
As a member of the housekeeping and laundry team at The Ritz-Carlton Cleveland, you will hold a critical role in maintaining the impeccable standards the brand is known for. This full-time, non-management position pays $18.57 per hour and requires commitment to cleanliness, professionalism, and guest satisfaction. The role focuses on more than just providing a clean room and freshly made bed; it's about building a unique and memorable experience for guests. Housekeeping experts at The Ritz-Carlton Cleveland are highly skilled in a variety of cleaning functions and are empowered to take initiative in keeping the hotel looking its best at all times.
Your responsibilities will include promptly attending to guest requests, restocking cleaning carts, maintaining guest rooms and common areas, and performing other assigned tasks with a high degree of precision and professionalism. Success in this role demands adherence to company guidelines and procedures, maintaining confidentiality, and consistently upholding quality standards. Personal presentation and professional communication are crucial, as these contribute to the overall guest experience and uphold the brand's reputation.
Working as a housekeeping expert involves physical activity including standing, sitting, walking for extended periods, and handling objects weighing up to 50 pounds without assistance. You will play an essential role in ensuring that each guest's environment contributes to their satisfaction and that the hotel's operations run smoothly. The Ritz-Carlton culture emphasizes empowerment, creativity, kindness, and compassion, and these values are integral to your daily work.
Marriott International is devoted to equal opportunity employment and fostering an inclusive environment where diversity of backgrounds, talents, and experiences is celebrated. At The Ritz-Carlton Cleveland, you join a legacy of exceptional hospitality professionals dedicated to creating lasting memories for guests worldwide. The role offers an opportunity to learn and apply The Ritz-Carlton's celebrated
Job Requirements
- high school diploma or equivalent
- ability to perform physical tasks including standing, walking, and lifting for extended periods
- prior experience in housekeeping or hospitality preferred
- willingness to adhere to company standards and procedures
- effective communication skills
- ability to maintain confidentiality
- ability to work a full-time schedule
Job Qualifications
- high school diploma or equivalent
- previous housekeeping or hospitality experience preferred
- ability to follow detailed cleaning procedures
- strong communication skills
- ability to work well in a team environment
- physical stamina to perform required tasks
- attention to detail and commitment to quality service
Job Duties
- maintain cleanliness and sanitary conditions of guest rooms and common areas
- attend to guest requests promptly and courteously
- restock cleaning carts and supplies
- ensure compliance with company health and safety protocols
- uphold the Ritz-Carlton standards of gold service consistently
- communicate professionally with guests and team members
- perform physical tasks such as lifting, moving, and placing objects under 50 pounds safely
Job Criteria
Experience
No experience required
Job Location
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