Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $22.39
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Vacation pay
Holiday pay
Same-day pay
Employee assistance program
Career growth opportunities
Reduced room rates
Third party perks
401(k)
employee discount
flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program

Job Description

Hotel Equities is a distinguished multi-award-winning hotel development and hospitality management company known for its commitment to excellence and guest satisfaction. With a diverse portfolio of properties, Hotel Equities focuses on delivering exceptional hospitality services that combine efficient management practices with personalized guest experiences. Operating across various regions, the company prides itself on fostering a values-driven culture that supports career growth and encourages professional development in the hospitality industry.

The company is currently seeking a dedicated Housekeeper for the Pacific Monarch hotel located in Honolulu, HI. This position offers an hourly pay rate of $22.39 and represents a critical role within the hotel’s operations, responsible for maintaining cleanliness and caring for guest rooms and public areas. The Housekeeper plays a vital part in ensuring guests experience the highest standards of hygiene and comfort, which directly contributes to guest satisfaction and maximization of revenues. The role demands a warm, knowledgeable, and service-oriented approach to hospitality, effectively reassuring guests that they have chosen the best accommodation option.

The responsibilities of this position include a broad range of cleaning and upkeep duties such as preparing guest rooms to meet established cleanliness standards, maintaining storerooms and supply carts, and ensuring public areas and restrooms are presentable at all times. The Housekeeper’s tasks require attention to detail, including cleaning windows, walls, fixtures, and linens, as well as restocking guest room amenities and maintaining operational equipment. The position also calls for vigilance regarding safety by inspecting door and window locks and reporting any maintenance issues promptly.

Beyond routine cleaning, the Housekeeper supports other hotel departments, such as assisting the laundry department with sorting and pressing linens and maintaining outdoor areas like patios and balconies. This role necessitates physical endurance and the ability to safely maneuver heavy equipment and furniture, as well as a strong commitment to teamwork and effective communication within the hotel environment.

Ideal candidates will have experience with hospitality cleaning standards consistent with major hotel brands like Marriott, Hilton, IHG, or Wyndham, and possess a high school diploma or equivalent. The job requires extensive knowledge of cleaning products and equipment, the ability to handle physically demanding tasks, and excellent problem-solving and communication skills. Working flexible hours including nights, weekends, and holidays is a necessity.

Hotel Equities offers numerous benefits such as medical, dental, and vision insurance, paid vacation and holidays, same-day pay availability, and various employee assistance programs. Career advancement opportunities and a supportive team-driven culture make this a promising position for anyone passionate about hospitality and service. Additionally, employees enjoy perks like reduced hotel room rates, third-party discounts, and comprehensive retirement plans. This position represents an excellent opportunity to join a reputable hospitality group committed to employee well-being and professional growth.

Job Requirements

  • High school diploma or equivalent
  • Experience with hotel cleaning standards such as Marriott, Hilton, IHG, Wyndham
  • Basic knowledge of cleaning principles and use of cleaning products
  • Ability to see minute debris and dirt in poorly lit areas
  • Ability to lift up to 50 lbs continually throughout an 8 hour shift
  • Dexterity to push, pull and move levers, equipment and furniture
  • Ability to work with arms raised above head throughout shift
  • Ability to maneuver maid cart weighing up to 50 lbs through hallways and closets
  • Experience with vacuums, floor buffers, carpet cleaning equipment, commercial washers and dryers
  • Willingness to work in exposure to hazardous chemicals
  • Capability for prolonged strenuous physical activity in indoor and laundry environments
  • Strong communication skills
  • Ability to read and write
  • Ability to work flexible hours including nights, weekends and holidays

Job Qualifications

  • High school diploma or secondary qualification or equivalent
  • Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards
  • Basic knowledge of general cleaning principles and cleaning products
  • Skilled in operating standard cleaning equipment
  • Strong communication skills
  • Ability to read and write for completing paperwork and logging information
  • Problem-solving, reasoning and motivational skills
  • Ability to work flexible schedules including nights, weekends and holidays
  • Passion for people and service

Job Duties

  • Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, maintaining carts and storerooms in a clean and orderly fashion
  • Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways using ladders or stools as needed
  • Washes shower walls and tubs, cleans toilets and stall walls, wipes exposed pipes, cleans mirrors, sinks and walls in guest and public restrooms
  • Replaces towels, soaps and room amenities, restocks literature removed or soiled by previous guests
  • Washes all hard floor areas by hand to remove dirt and soiled areas
  • Dusts and polishes furniture, fixtures and wall hangings, including vents and ceiling corners
  • Strips beds of all linen and remakes with fresh linens, checks bedspread, blankets and bed pads for cleanliness
  • Checks closets for cleanliness and restocks guest room supplies such as hangers, blankets and pillows
  • Vacuums rooms, public areas and hallways including under furniture, operating vacuums weighing up to 25 lbs
  • Inspects door and window locks and alerts management to unsafe situations
  • Inspects room equipment like TV, lights, faucets, radios and reports maintenance deficiencies
  • Secures and maintains custody of equipment, keys and supplies
  • Maintains a friendly, cheerful and courteous demeanor
  • Assists laundry department by sorting, washing, drying, folding and distributing linens
  • Cleans patio and balcony areas by sweeping, hosing floors, and wiping furniture and fixtures
  • Provides assistance to other employees and departments as needed

Job Criteria

Experience

Mid Level (3-7 years)


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