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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Positive work environment
Job Description
Our establishment is a reputable hotel dedicated to providing guests with exceptional hospitality and comfort. We pride ourselves on maintaining a welcoming and pristine environment where guests can relax and enjoy their stay. The hotel operates with a commitment to the highest standards of cleanliness, customer service, and guest satisfaction, ensuring that every guest experience is memorable and positive. As a valued member of our team, each employee plays a critical role in upholding the hotel's reputation for excellence and attention to detail in every aspect of their work.
We are currently seeking a dedicated Room Attendant/Housekeeper to join our... Show More
We are currently seeking a dedicated Room Attendant/Housekeeper to join our... Show More
Job Requirements
- High school diploma or equivalent
- prior housekeeping or room attendant experience preferred
- knowledge of cleaning procedures and health and safety standards
- ability to maintain confidentiality
- strong interpersonal skills
- ability to follow instructions and work independently
- physical capability to perform cleaning duties
- availability to work flexible shifts including weekends
- commitment to adhering to all regulatory and brand guidelines
- completion of job specific safety and security training
Job Qualifications
- High school diploma or equivalent
- previous experience in housekeeping or similar role preferred
- strong attention to detail
- excellent customer service skills
- ability to work under pressure and meet time management goals
- knowledge of cleaning chemicals and supplies
- ability to follow safety and sanitary regulations
- good communication and teamwork skills
- physical ability to perform cleaning tasks including lifting, bending, and standing for long periods
- willingness to work flexible hours including weekends and holidays
Job Duties
- Maintain a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness
- maintain a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag
- maintain the highest level of confidentiality in all areas
- demonstrate a professional sense of urgency while cleaning guest rooms and public spaces, consistently meeting budgeted goals
- clean and stock all guest rooms as assigned including linens, supplies, bathrooms, and furniture
- keep Head Housekeeper informed of room status on a timely basis
- greet guests encountered throughout the property
- adhere strictly to all health, safety, and sanitary guidelines
- complete training in security, alcohol, health, and safety compliance
- follow safe chemical handling procedures
- keep workspace and equipment clean and organized
- work in an organized fashion following step-by-step cleaning processes
- observe and report deficiencies in furniture, walls, carpet, and appliances
- keep communication open within the housekeeping department
- participate in daily and staff meetings
- adhere to key control guidelines
- assist in quarterly, spring, fall, and annual cleaning duties
- turn in lost and found items per company procedure
- assist in training new staff
- support a positive and enjoyable work environment
- understand hotel products and services
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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