
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $16.75
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) employer match
Paid vacation
Paid holidays
Paid sick time
Job Description
ELS is a leading organization known for its culture of recognition and a strong reputation for excellence. Founded with the mission of offering top-tier resort living experiences, ELS operates a variety of upscale resort communities across the nation. The company emphasizes a supportive work environment where employees are valued and provided with opportunities to build lasting and successful careers. By prioritizing guest satisfaction and maintaining high operational standards, ELS has earned its position as an industry leader in the hospitality and resort management sector. The company’s dedication goes beyond just guest service; it fosters a positive workplace culture that encourages collaboration and continuous improvement among its team members. This supportive atmosphere makes ELS an ideal workplace for individuals seeking growth, stability, and fulfillment in their professional lives. Employees at ELS benefit from competitive salaries, comprehensive benefits packages, and a commitment to work-life balance, all of which contribute to the company’s low turnover and strong team cohesion. ELS’s resorts are designed to provide guests with unique and memorable experiences, whether they are visiting for relaxation, recreation, or special events. The company’s properties range from family-friendly vacation rentals to luxury resorts integrating modern amenities and community-focused activities. Working at ELS means being part of a company that values quality, integrity, and exceptional service at all levels.
The position of Housekeeper at ELS in Sneads Ferry, North Carolina, plays a vital role in maintaining the cleanliness and overall guest experience at the resort. Housekeepers ensure that all resort areas, including the office, clubhouse, public access points, and rental properties, meet rigorous standards of cleanliness and upkeep. This role is pivotal in creating a welcoming environment where guests feel comfortable and cared for, contributing directly to the resort's five-star reputation. The housekeeper’s duties include routine cleaning tasks such as mopping, dusting, vacuuming, and trash removal, alongside preparing cabins and rental units for incoming guests. Attention to detail and organizational skills are essential aspects of this role, as housekeepers manage cleaning supply inventories and report any maintenance issues promptly to the management team. In addition to cleaning, housekeepers support other resort operations by assisting maintenance staff and helping during resort-sponsored events and guest activities. This versatile function requires collaboration with management and fellow employees to ensure efficient communication and smooth operations throughout the resort. A successful housekeeper at ELS demonstrates excellent customer service, problem-solving capabilities, and a friendly, positive attitude when interacting with guests and coworkers. Candidates for this position should possess a valid driver’s license with a good driving record, as driving motorized vehicles for errands or supply pickups may be required. Physical stamina is also important since the role involves lifting up to 50 pounds and working flexible hours, including weekends and holidays. ELS values its housekeepers as integral to the guest experience and supports them with a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid time off for vacations, holidays, and sick leave. Those interested in a rewarding career with opportunities for growth and recognition will find ELS an outstanding employer in the resort industry.
The position of Housekeeper at ELS in Sneads Ferry, North Carolina, plays a vital role in maintaining the cleanliness and overall guest experience at the resort. Housekeepers ensure that all resort areas, including the office, clubhouse, public access points, and rental properties, meet rigorous standards of cleanliness and upkeep. This role is pivotal in creating a welcoming environment where guests feel comfortable and cared for, contributing directly to the resort's five-star reputation. The housekeeper’s duties include routine cleaning tasks such as mopping, dusting, vacuuming, and trash removal, alongside preparing cabins and rental units for incoming guests. Attention to detail and organizational skills are essential aspects of this role, as housekeepers manage cleaning supply inventories and report any maintenance issues promptly to the management team. In addition to cleaning, housekeepers support other resort operations by assisting maintenance staff and helping during resort-sponsored events and guest activities. This versatile function requires collaboration with management and fellow employees to ensure efficient communication and smooth operations throughout the resort. A successful housekeeper at ELS demonstrates excellent customer service, problem-solving capabilities, and a friendly, positive attitude when interacting with guests and coworkers. Candidates for this position should possess a valid driver’s license with a good driving record, as driving motorized vehicles for errands or supply pickups may be required. Physical stamina is also important since the role involves lifting up to 50 pounds and working flexible hours, including weekends and holidays. ELS values its housekeepers as integral to the guest experience and supports them with a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid time off for vacations, holidays, and sick leave. Those interested in a rewarding career with opportunities for growth and recognition will find ELS an outstanding employer in the resort industry.
Job Requirements
- High school diploma or equivalent
- One to three years of experience in housekeeping
- Knowledge of cleaning supplies and products
- Valid driver’s license
- Good driving record
- Current auto insurance
- Ability to lift up to 50 pounds
- Willingness and ability to work weekends and holidays
Job Qualifications
- High school diploma or equivalent
- One to three years of experience in a housekeeping role
- Knowledge of cleaning supplies and products
- Previous housekeeping experience is a plus
- Organizational skills and attention to detail
- Valid driver’s license and good driving record
- Ability to lift up to 50 pounds
- Willingness to work weekends and holidays as needed
Job Duties
- Clean the resort office, clubhouse, public access areas, and models as directed including mopping, dusting, vacuuming, and removing trash
- Clean cabins and rentals to prepare for new guests
- Keep rentals and common areas clean and maintain them to standards
- Keep track of cleaning supply inventory and request refills as needed
- Report maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor
- Assist maintenance staff and other staff members as needed
- Assist with cleaning up resort-sponsored guest activities and functions
- Respond to guest inquiries in a timely, professional manner
- Solve guest-related problems and address conflicts with a positive attitude
- Drive a motorized vehicle to run errands or pick up supplies as needed
- Work closely with management staff to maintain open communications and ensure coordinated resort operations
- Provide outstanding customer service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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