Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.50 - $17.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
flexible schedule

Job Description

Residence Inn by Marriott Tempe Downtown/University is a premier extended-stay hotel located in the vibrant city of Tempe, Arizona. As part of the globally recognized Marriott International brand, Residence Inn specializes in providing spacious suites and home-like amenities designed for travelers requiring longer stays, whether they are visiting for business, leisure, or relocation. The hotel is known for its friendly service, comfortable accommodations, and a welcoming atmosphere that caters to guests looking for both comfort and convenience in the heart of the Tempe community. This establishment is strategically located near popular local attractions, educational institutions, and corporate offices, making it an ideal choice for a diverse clientele.

The role of Guest Environment Expert at Residence Inn by Marriott Tempe Downtown/University is much more than routine housekeeping duties. This is a full-time, non-management position dedicated to upholding the hotel’s high standards of cleanliness and overall guest experience. The primary responsibility of the Guest Environment Expert is to maintain the appearance and cleanliness of both guest rooms and public spaces throughout the hotel. This includes delivering a personalized and memorable guest experience, ensuring rooms are not only clean but also inviting and comfortable for all visitors.

This position requires employees to be actively engaged in numerous housekeeping functions such as cleaning guest rooms, restocking supplies, and responding promptly to guest requests. The role demands physical stamina as employees will be on their feet for extended periods, performing manual tasks like lifting, carrying, pushing, and pulling objects up to 50 pounds. As part of a dynamic and supportive team, the Guest Environment Expert will move freely throughout assigned spaces to perform necessary duties efficiently.

Professionalism is key in this role. Employees are expected to adhere strictly to company policies and procedures, maintain confidentiality, and wear their uniform with pride, ensuring their personal appearance and communication are always professional. The position emphasizes safety and quality standards, creating a secure working environment while delivering exceptional service.

The Guest Environment Expert’s efforts directly contribute to creating a warm and inviting atmosphere that helps make every guest’s stay unique and memorable. Through dedication and attention to detail, the person in this role plays a critical part in sustaining the hotel’s reputation and supporting overall business success, making this an ideal career opportunity for those who value teamwork, excellence, and guest satisfaction.

Job Requirements

  • High school diploma or equivalent
  • Ability to perform physical tasks such as lifting objects up to 50 pounds
  • Ability to stand, sit, or walk for extended periods
  • Willingness to follow company policies and safety procedures
  • Ability to maintain confidentiality
  • Reliable and punctual
  • Ability to work full-time hours

Job Qualifications

  • High school diploma or equivalent
  • Previous housekeeping or cleaning experience preferred
  • Ability to perform physical tasks including lifting and standing for long periods
  • Strong attention to detail and commitment to quality
  • Good communication skills
  • Ability to follow company policies and procedures
  • Team-oriented mindset

Job Duties

  • Clean guest rooms and public areas to ensure immaculate appearance
  • Respond promptly to guest requests and deliver exceptional customer service
  • Stock housekeeping carts and replenish supplies regularly
  • Follow all safety and hygiene standards to maintain a safe work environment
  • Collaborate with team members to complete daily tasks efficiently
  • Maintain professionalism in appearance and communication
  • Handle moving, lifting, carrying, pushing, and pulling objects up to 50 pounds

Job Criteria

Experience

No experience required


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