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Housekeeper

Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $22.40
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Free parking
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
401(k)
Vision Insurance
Credit union membership

Job Description

Hyatt Vacation Club (HVC) is a distinguished division of Hyatt Hotels Corporation, specializing in vacation ownership and resort management across various prime locations worldwide. As part of the renowned Hyatt brand, Hyatt Vacation Club is committed to delivering unmatched vacation experiences by offering luxurious accommodations, exceptional amenities, and personalized services to members and guests. Known for its supportive, friendly, and inclusive work environment, HVC fosters a culture where employees are valued and encouraged to grow professionally while contributing to memorable vacations for travelers. The company emphasizes care, inclusivity, and connection, ensuring that every guest enjoys a seamless and memorable stay. The role being offered is part-time or full-time hourly employment with a competitive pay rate of $22.00 per hour, designed to appeal to individuals seeking meaningful work in a hospitality setting with significant employee benefits and growth opportunities.

The position of Housekeeper at Hyatt Vacation Club is pivotal in maintaining the clean, welcoming, and well-appointed environment that guests expect during their vacations. As a Housekeeper at HVC, you will be responsible for cleaning and maintaining guest villas, which include kitchens, bathrooms, dining rooms, and bedrooms, adhering strictly to company cleanliness standards. This role is essential to creating an outstanding guest experience, ensuring that all accommodations are spotless and fully stocked with amenities such as linens, towels, toiletries, and kitchen items. Housekeepers report the status of their rooms to supervisors or the front desk, helping maintain efficient operations and guest satisfaction.

In addition to cleaning tasks, the Housekeeper will manage the housekeeping cart, restocking supplies and ensuring the cart is returned to the proper area at the end of each shift. Safety and adherence to company policies are critical, with a necessity to report any maintenance issues, hazards, or incidents promptly. The role is not only about cleanliness but also about welcoming guests with a friendly attitude, anticipating their needs, and delivering a personalized experience through professional and courteous interactions.

The position requires physical stamina as it involves prolonged periods of standing, walking, bending, twisting, and lifting objects up to 25 pounds without assistance. Flexibility in shift availability, including weekends and holidays, is necessary to meet the demands of a dynamic resort environment. HVC is committed to supporting its employees with comprehensive benefits, including medical, dental, and vision insurance options, 401K plans, tuition reimbursement, professional counseling, travel discounts, and various recognition and reward programs such as associate appreciation week and departmental celebrations. Specific site perks include free parking and discounts on local services.

Overall, the Housekeeper role at Hyatt Vacation Club offers a unique opportunity to be part of a valued team that prioritizes guest satisfaction and employee well-being. This position is ideal for individuals who are detail-oriented, physically capable, and motivated to contribute to a welcoming and clean resort environment. Hyatt Vacation Ownership is an equal opportunity employer, advocating for diversity and inclusivity across its workforce, creating a safe and respectful environment for all employees. Joining the HVC team means becoming part of a global hospitality leader focused on delivering unforgettable vacation experiences and fostering life-fulfilling careers for its employees.

Job Requirements

  • Available to work various shifts, holidays, and both weekend days
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping
  • Able to stand, sit, or walk for extended periods
  • Lift, carry, push, and pull items weighing up to 25 pounds without assistance
  • Position may require background and drug screening contingent on company policy
  • Must comply with all Hyatt Vacation Club policies and procedures
  • Ability to work in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience in a hospitality setting preferred
  • Ability to follow instructions and maintain attention to detail
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic knowledge of cleaning chemicals and supplies
  • Commitment to guest service excellence

Job Duties

  • Clean the entirety of villas including kitchens, bathrooms, dining rooms, and bedrooms according to standards
  • Complete assigned rooms and tasks within the scheduled shift
  • Replace all guest amenities such as linens, towels, toiletries, and kitchen items according to standards
  • Report room status to the main linen room, housekeeping manager/supervisor, or front desk
  • Fill the housekeeping cart/caddy with all necessary supplies/chemicals, transport the cart to the rooms, and return it to the designated area at the end of the shift
  • Follow all company policies and procedures and report any maintenance problems, safety hazards, and/or accidents
  • Welcome and greet guests and anticipate and address their needs
  • Interact with colleagues and guests professionally and promptly
  • Contribute to team goals
  • Always follow company policies and safety procedures

Job Criteria

Experience

Entry Level (1-2 years)


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