Housekeeper

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours

Job Description

Located in the vibrant city of Miami, the Miami Airport Marriott is a distinguished hotel property under Marriott International, a global leader renowned for its exceptional hospitality standards. Situated at 1201 NW 42nd Ave, Miami, Florida, this hotel exemplifies Marriott's commitment to delivering memorable experiences for travelers coming through one of the most bustling airports in the United States. As part of Marriott International's extensive portfolio, this hotel is committed to diversity, inclusion, and creating a welcoming environment for all employees and guests alike. The Miami Airport Marriott hotel operates within the luxury hospitality sector and maintains a strong focus on guest satisfaction, quality, and a safe working environment. Working at this property means becoming a part of a global team that upholds values of respect, collaboration, and service excellence, delivering the trusted Marriott brand to every visitor.

The role of Guest Environment Expert at Miami Airport Marriott is a full-time, non-management position within the Housekeeping & Laundry category, designed for team members who take pride in creating extraordinary guest experiences through meticulous attention to cleanliness and upkeep. This role is much more than routine housekeeping; it’s about crafting a welcoming and fresh environment that contributes to the overall guest satisfaction during their stay. The Guest Environment Expert has the autonomy and responsibility to manage the cleanliness and organization of both guest rooms and public spaces within the hotel. Tasks vary and include delivering guest requests promptly, stocking cleaning carts efficiently, and performing thorough cleaning duties with a focus on detail that Marriott International is celebrated for worldwide.

As a key member of the housekeeping team, the Guest Environment Expert works actively throughout the hotel, standing, walking, and moving in a hands-on capacity that demands physical endurance and a proactive mindset. This role requires the ability to lift, move, and place objects weighing up to 50 pounds, reflecting the physical nature of maintaining hotel standards. Success in this position demands adherence to Marriott's operational policies and procedures, maintaining confidentiality, and upholding professional standards in uniform, personal appearance, and communication. Moreover, the role requires a commitment to workplace safety and the capacity to adapt to various housekeeping duties as needed.

Marriott International is deeply invested in fostering an inclusive workplace that champions equal opportunities regardless of disability, veteran status, or other protected categories. The company culture emphasizes the value of associates' diverse backgrounds and talents, which is fundamental to its global success. The Miami Airport Marriott encourages associates to bring their authentic selves to work, grow their careers with extensive training and development programs, and enjoy working within a supportive community of peers. This aligns with Marriott’s promise of "Wonderful Hospitality. Always." and the philosophy that taking care of associates translates to superior guest service.

Joining the Marriott family at the Miami Airport Marriott offers a unique blend of challenges and rewards in the world of hospitality. It provides an opportunity to be part of a luxury brand committed to holistic well-being and delivering the highest quality guest experiences. The Guest Environment Expert role not only helps shape the hotel’s environment but also fosters personal and professional growth, making each day fulfilling through meaningful work in a dynamic, guest-focused setting. Importantly, this role guarantees the hotel meets its promise of comfort, cleanliness, and a lasting positive impression for all guests who walk through its doors.

Job Requirements

  • high school diploma or equivalent
  • able to stand, sit, or walk for extended periods
  • able to lift, push, pull, and carry objects weighing up to 50 pounds
  • comply with company safety and hygiene standards
  • flexible to work various shifts
  • willing to follow company policies and procedures
  • must maintain confidentiality

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping or cleaning experience preferred
  • strong attention to detail
  • excellent communication skills
  • ability to work independently and as part of a team
  • physical stamina to perform manual tasks
  • commitment to guest service excellence

Job Duties

  • clean guest rooms and public spaces to maintain hotel cleanliness standards
  • deliver guest requests promptly and courteously
  • stock housekeeping carts with necessary supplies
  • adhere to safety and operational policies and procedures
  • maintain professional appearance and communication
  • lift and move objects up to 50 pounds
  • perform additional housekeeping duties as assigned

Job Criteria

Experience

No experience required


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