Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
work uniforms
training programs
Job Description
The hiring establishment is a professional hotel providing exemplary hospitality services to its guests. Renowned for its commitment to cleanliness, comfort, and customer satisfaction, the hotel operates in a fast-paced environment where the quality of room maintenance plays a pivotal role in guest experience. With a diverse clientele, including business travelers and vacationers, the hotel ensures a welcoming atmosphere and pristine accommodations to uphold its reputation in the hospitality industry. The establishment prides itself on maintaining high standards in all aspects of its operations from front desk services to housekeeping, aiming to deliver an exceptional stay for every patron. The hotel is seeking a Housekeeper/Room Attendant who will be an essential part of the team dedicated to sustaining the cleanliness and comfort of guest rooms and common areas. This role typically involves a full-time employment agreement with the hotel. The position offers competitive compensation aligned with industry standards and may include opportunities for advancement within the housekeeping or broader hotel services departments.
The Housekeeper/Room Attendant role is focused on ensuring all guest rooms and designated areas meet the highest levels of cleanliness and orderliness. This includes performing routine cleaning and maintenance tasks such as dusting, vacuuming, making beds, replenishing linens and toiletries, and managing waste disposal. The housekeeper is also responsible for identifying and reporting any maintenance issues promptly to management, which contributes to maintaining a safe, secure, and comfortable environment for guests. Good communication skills and a courteous demeanor are essential, as the role involves occasional guest interaction and coordination with other hotel departments. The role requires an individual who is punctual, dependable, and able to work independently as well as part of a team. The housekeeper must adhere to uniform and safety protocols, maintain housekeeping tools and carts, manage room keys securely, and comply with hotel security policies. Attention to detail and dedication to quality service are key attributes for success in this role. This position ultimately supports the hotel's mission by enhancing guest satisfaction through maintaining clean and inviting guest spaces consistently.
The Housekeeper/Room Attendant role is focused on ensuring all guest rooms and designated areas meet the highest levels of cleanliness and orderliness. This includes performing routine cleaning and maintenance tasks such as dusting, vacuuming, making beds, replenishing linens and toiletries, and managing waste disposal. The housekeeper is also responsible for identifying and reporting any maintenance issues promptly to management, which contributes to maintaining a safe, secure, and comfortable environment for guests. Good communication skills and a courteous demeanor are essential, as the role involves occasional guest interaction and coordination with other hotel departments. The role requires an individual who is punctual, dependable, and able to work independently as well as part of a team. The housekeeper must adhere to uniform and safety protocols, maintain housekeeping tools and carts, manage room keys securely, and comply with hotel security policies. Attention to detail and dedication to quality service are key attributes for success in this role. This position ultimately supports the hotel's mission by enhancing guest satisfaction through maintaining clean and inviting guest spaces consistently.
Job Requirements
- High school diploma or equivalent
- Previous housekeeping experience preferred
- Ability to operate cleaning equipment safely
- Physical stamina to perform cleaning tasks
- Ability to work early mornings and flexible hours
- Good communication skills
- Attention to detail
Job Qualifications
- High school diploma or equivalent
- Previous housekeeping experience preferred
- Ability to operate cleaning equipment safely
- Good communication and interpersonal skills
- Attention to detail and thoroughness
- Ability to work independently and as part of a team
- Physical stamina to perform cleaning tasks
- Basic understanding of safety and hygiene standards
Job Duties
- Be ready to begin work at the specified time in the appropriate uniform with a name tag and personal safety device
- Punch in on time card and obtain work schedule from the designated individual
- Clean all assigned rooms and common areas as specified by Head Housekeeper or manager
- Report all maintenance problems to manager
- Restock housekeeping carts at end of each shift and empty vacuum and garbage
- Turn in all lost and found items immediately
- Keep all storage areas neat
- Keep all storage closets locked
- Complete missing linen report for each room
- Mark each room cleaned on the housekeeping sheet and report all cleaned rooms to the front desk immediately
- Inspect furniture fixtures and equipment daily
- Report problems to the manager
- Maintain control of room keys at all times
- Always be on the alert for any potential safety hazards and report them to the manager in writing
- Always speak to each guest with whom you come in contact with in the hotel in a courteous and friendly manner
- Maintain confidentiality on and off duty
- Perform all duties assigned by the Head Housekeeper or manager
Job Criteria
Experience
No experience required
Job Location
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