Job Overview

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Compensation

Hourly
Range $13.75 - $17.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Uniform allowance
Employee Discounts
Training opportunities

Job Description

Our establishment is a reputable hotel dedicated to providing exceptional hospitality and comfort to all guests. With a commitment to maintaining high standards of cleanliness, safety, and guest satisfaction, our hotel offers a welcoming environment and top-tier service in every aspect of the guest experience. We have built our reputation on attention to detail, personalized service, and maintaining a secure and inviting atmosphere for all visitors. Our team is composed of highly motivated and professional individuals who work collaboratively to ensure that every guest enjoys a pleasurable stay. We emphasize professional development and offer a positive work culture where every employee's contribution is valued and respected.

We are seeking a dedicated Housekeeper/Room Attendant to join our housekeeping team. The Housekeeper/Room Attendant plays a critical role in maintaining the cleanliness and overall comfort of guest rooms and common areas. This position requires punctuality, attention to detail, and the ability to adhere to the hotel’s standards of cleanliness and safety. The successful candidate will be responsible for cleaning all assigned rooms accurately and efficiently, ensuring each space is welcoming for arriving guests. The role also includes maintaining housekeeping carts, inspecting furniture and equipment for damage, reporting any maintenance issues promptly, and managing room keys responsibly. In addition to physical cleaning tasks, the Housekeeper/Room Attendant is expected to uphold the hotel’s security protocols, maintain confidentiality, and interact courteously with all guests and staff.

This full-time position requires the ability to work in a team environment while also being self-motivated and proactive. The Housekeeper/Room Attendant will report directly to the Head Housekeeper or the assigned manager and must be ready to begin work on time, dressed appropriately in uniform with a name tag and personal safety device. Effective communication with the front desk and management is essential to ensure that all rooms are cleaned on schedule and any issues are promptly addressed. This role is ideal for individuals who take pride in their work, are detail-oriented, and enjoy contributing to a seamless guest experience through their dedicated efforts in maintaining room cleanliness and order. Experience in hotel housekeeping is preferred but not mandatory; comprehensive training will be provided for the right candidate.

Job Requirements

  • High school diploma or equivalent
  • Previous housekeeping experience preferred
  • Ability to work early morning, late evening or weekend shifts
  • Punctuality and reliability
  • Ability to follow safety procedures
  • Ability to work as part of a team
  • Physical stamina

Job Qualifications

  • Experience in housekeeping or cleaning services preferred
  • Ability to work under supervision and follow instructions
  • Good communication skills
  • Attention to detail
  • Ability to maintain confidentiality
  • Physically capable of performing cleaning duties
  • Basic knowledge of safety and hygiene standards

Job Duties

  • Be ready to begin work at the specified time in the appropriate uniform with a name tag and personal safety device
  • Punch in on time card and obtain work schedule from the designated individual
  • Clean all assigned rooms and common areas as specified by Head Housekeeper or manager
  • Report all maintenance problems to manager
  • Restock housekeeping carts at end of each shift and empty vacuum and garbage
  • Turn in all lost and found items immediately
  • Keep all storage areas neat
  • Keep all storage closets locked
  • Complete missing linen report for each room
  • Mark each room cleaned on the housekeeping sheet and report all cleaned rooms to the front desk immediately
  • Inspect furniture, fixtures and equipment daily
  • Report problems to the manager
  • Maintain control of room keys at all times
  • Keep housekeeper keys and collected room keys in the housekeepers smock until returned to front desk
  • Never leave keys on housekeeping carts
  • Be alert for any potential safety hazards and report them in writing to the manager
  • Speak courteously and friendly to guests
  • Keep all business confidential on and off duty
  • Perform all duties assigned by Head Housekeeper or manager

Job Criteria

Experience

Entry Level (1-2 years)


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