Housekeeper

Sevahos is a dynamic and expanding hospitality company dedicated to delivering exceptional service and memorable experiences to guests across its portfolio of properties. Known for its commitment to quality and customer satisfaction, Sevahos has established itself as a reputable name in the hospitality industry. The company fosters a supportive and engaging work environment that values teamwork, professional growth, and recognition for outstanding performance. With a broad range of employment opportunities, Sevahos invites energetic individuals who have a passion for serving others to join their growing family. They offer compelling bonus incentive programs for all positions and a comprehensive benefits package available to all eligible full-time team members, highlighting their dedication to employee well-being and satisfaction.

The position of Housekeeper at Sevahos is integral to maintaining the high standards of cleanliness and presentation in their hotel properties. This role involves a variety of cleaning tasks including sweeping, mopping, dusting, vacuuming, and washing walls, windows, and mirrors in designated areas of the hotel. In guest rooms, the housekeeper ensures that linens are replaced, amenities are replenished, and beds are made according to established hotel standards. This role requires physical stamina and attention to detail, as well as the ability to interact courteously and efficiently with guests and other departments. Housekeepers play a crucial role in upholding the guest experience by ensuring a clean, comfortable, and inviting environment.

This full-time position requires the ability to reach all areas of the hotel and assist clients as needed, with some occasional lifting and carrying of heavy items. The role demands availability to work on weekends and holidays, as these are critical times for hotel operations. Employees in this role must be comfortable working with household chemicals and adhere to all safety and security procedures to maintain a safe environment for guests and staff. Reporting directly to the Housekeeping Supervisor, the housekeeper will not have subordinates but will collaborate closely with the housekeeping team to ensure consistency and quality in service delivery.

In addition to physical tasks, housekeepers are expected to demonstrate a professional appearance and demeanor, follow company policies, and maintain confidentiality regarding proprietary information. Through adherence to these standards and proactive service behaviors—such as the 5x10 rule, which emphasizes anticipating and addressing guest needs and showing genuine appreciation—housekeepers contribute significantly to the welcoming atmosphere and overall guest satisfaction. Sevahos provides training and development opportunities to ensure that team members are well-equipped to succeed and grow within the company. This role offers a rewarding career opportunity for diligent individuals who take pride in their work and are committed to enhancing the guest experience through meticulous care and attention to detail.