Housekeeper

Charleston, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $17.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

hotel discounts

weekly pay

Paid Time Off

Retirement Options

Referral bonuses

career advancement

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Courtyard by Marriott North Charleston is a prominent hotel located at 7465 Northside Drive in North Charleston, South Carolina. It is part of MCR, the third-largest hotel owner-operator in the United States, which manages a vast portfolio of 148 premium-branded hotels across 37 states and 106 cities. MCR, founded in 2006, has offices in key cities like New York, Dallas, Chicago, and Richmond, Virginia. The company prides itself on operating hotels under nine Marriott brands, eight Hilton brands, and several independent properties. Recognized for innovation and excellence, MCR has received notable awards such as Fast Company's 10 Most Innovative Travel... Show More

Job Requirements

Must be 18 years of age or older
Experience in hospitality or related service preferred
Positive attitude and willingness to learn
Ability to follow established guidelines and procedures
Ability to handle high-pressure situations effectively
Strong listening and conflict resolution skills
Effective verbal communication
Desire to provide outstanding hospitality and guest service
Willingness to work varied schedules including evenings, nights, weekends, and holidays
Punctuality in clocking in and out
Adherence to scheduled break times
Provide sufficient notice when calling out from work
Ability to perform physical tasks such as stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting

Job Qualifications

Experience in a hospitality, service, consumer-facing franchise, or related field preferred
Positive can-do attitude with a willingness to learn
Ability to understand and follow established guidelines and procedures
Capable of working well in stressful, high-pressure situations
Effective listening, conflict resolution, and communication skills
Genuine desire to serve guests and provide quality hospitality
Must be 18 years of age or older
Flexibility to work varied schedules including evenings, nights, weekends, and holidays
Ability to perform essential functions satisfactorily with reasonable accommodations if needed

Job Duties

Greet guests happily upon arrival and throughout their stay with a smile
Use the guests' names whenever possible to ensure they feel welcomed
Work collaboratively with team members to achieve high guest satisfaction scores
Handle challenging guest situations with hospitality and a sense of urgency
Maintain strong knowledge of hotel features and amenities
Support all groups and events at the hotel
Understand and effectively use relevant technology for the role
Answer incoming calls using approved greeting and friendly service
Maintain sparkling clean workspaces in all hotel areas
Participate in cleaning guest rooms and public spaces as needed
Always greet guests with hospitality while cleaning
Complete all operational checklists accurately and timely every shift
Prepare and submit accurate shift handover reports
Wear clean, approved uniforms and maintain grooming standards
Communicate clearly, honestly, and professionally with team members
Demonstrate a can-do attitude and willingness to assist beyond traditional duties
Collaborate with team members to foster a welcoming environment and positive workplace
Stock room supplies and tools before cleaning
Thoroughly clean and restock assigned guest rooms
Complete additional cleaning projects in storage rooms, public spaces, guest laundry, and deep cleaning activities as assigned
Attend morning stand-ups and assist with housekeeping laundry
Respond on time to scheduled shifts, breaks, and provide proper notice when unable to work
Follow safety and cleanliness standards throughout all tasks
Demonstrate ability to perform physically demanding tasks including stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting housekeeping items

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: