Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Fixed Shifts
Job Description
Westgate Flamingo Bay Resort is a premier hospitality establishment located just 2.5 miles from the iconic Las Vegas Strip. The resort is renowned for its tropical landscaping and inviting atmosphere, offering guests an ideal retreat with exceptional amenities, including complimentary scheduled shuttle services to both the Las Vegas Strip and the Westgate Las Vegas Resort & Casino. As part of the larger Westgate Resorts family, known for its commitment to excellence and guest satisfaction, the Flamingo Bay Resort provides a vibrant and rewarding work environment. Employees at this resort play a key role in ensuring every guest experiences outstanding service... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous housekeeping or cleaning experience desirable
- must be able to lift 35lbs
- ability to work in outdoor weather conditions
- pass background check and drug screening
- legally authorized to work in the United States
- available to work flexible hours including weekends and holidays
Job Qualifications
- A dependable individual with a passion for hospitality, a willingness to learn, and a flexible schedule
- At least 1 year of housekeeping work experience is required
- Skills, educational background, and experience
- High School Diploma or GED required
- Fluent in English
- At least 1 year housekeeping experience required
- Ability to efficiently work under time constraints
- Superior customer service skills
- Ability to work with cleaning chemicals
- Must be able to lift, push, and pull 25 lbs frequently
- Able to work a flexible schedule
- Las Vegas, NV 89115: Relocate before starting work (Required)
Job Duties
- The housekeeper is responsible for upholding the company's cleanliness standards of all guest rooms and common areas located in the hotel
- He/she is to report directly to the Housekeeping Supervisor
- Change and replace all bed linens and towels
- Sanitize and clean all restrooms
- Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture
- Vacuum/mop all floors
- Restock all room amenities
- Assure all rooms are set up to company standards
- Cleans and maintains personal workstation by properly stocking it sheets, towels, amenities, etc
- Offer guests assistance whenever possible
- Responsible for resolving escalated customer relations issues
- Answers inquiries pertaining to hotel policies and services
- Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations
- Responsible for positively representing and promoting the property
- Ensures systems and procedures are in place and followed for guest safety and security
- Other duties as assigned
- Completed daily housekeeping report
- Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers
- Reports any maintenance, security, or safety issues to the appropriate staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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