Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Benefits
competitive pay
Training and development opportunities
supportive work environment
Employee Discounts
flexible scheduling
Job Description
This hotel is a premier hospitality establishment dedicated to providing exceptional guest experiences through high standards of cleanliness, comfort, and service. Known for its welcoming atmosphere and attention to detail, this hotel focuses on ensuring every guest enjoys a pleasant and memorable stay. The property features well-appointed guest rooms, extensive public areas, and a variety of amenities designed to meet the needs of business travelers, vacationers, and families alike. With a strong commitment to quality and customer satisfaction, the hotel continually strives to maintain an environment that reflects professionalism and care.Show More
The Housekeeper role is pivotal within this setting, responsible for maintaining the cleanliness and overall appearance of both guest rooms and public areas throughout the hotel. This position requires a dedicated individual who can consistently uphold the hotel's rigorous cleaning standards, thereby contributing to creating a welcoming, safe, and comfortable environment for guests. Housekeepers play an essential role in daily operations by ensuring guest rooms are properly cleaned and reset using approved chemicals and equipment, maintaining hallways and common spaces, and assisting in special cleaning requests and emergency situations. Attention to detail is critical, as housekeepers also observe and report any maintenance issues to supervisors to address potential problems before they affect guests. This role demands physical stamina, as it involves standing, walking, bending, and lifting regularly throughout a shift.
Moreover, housekeepers support the hotel's carpet care program and ensure housekeeping carts and linen storage rooms are stocked and organized efficiently. They document work activities thoroughly through room assignment sheets and handle guest interactions with professionalism, providing friendly assistance while respecting privacy and security protocols. Compliance with safety standards, including the proper handling of keys, lost and found items, and knowledge of emergency procedures, is mandatory. Candidates with high school education or equivalent are preferred, although no prior housekeeping experience is necessary. Flexibility to work a variety of shifts including nights, weekends, and holidays is required. This role offers an excellent opportunity for individuals seeking to enter the hospitality field, offering hands-on experience in a supportive and dynamic work environment.Show Less
Moreover, housekeepers support the hotel's carpet care program and ensure housekeeping carts and linen storage rooms are stocked and organized efficiently. They document work activities thoroughly through room assignment sheets and handle guest interactions with professionalism, providing friendly assistance while respecting privacy and security protocols. Compliance with safety standards, including the proper handling of keys, lost and found items, and knowledge of emergency procedures, is mandatory. Candidates with high school education or equivalent are preferred, although no prior housekeeping experience is necessary. Flexibility to work a variety of shifts including nights, weekends, and holidays is required. This role offers an excellent opportunity for individuals seeking to enter the hospitality field, offering hands-on experience in a supportive and dynamic work environment.Show Less
Job Requirements
- High school diploma or equivalent preferred
- no prior experience required
- hospitality experience is a plus
- basic communication skills, both verbal and written
- must be able to stand and exert well-paced mobility for up to 8 hours
- must be able to lift up to 30lbs on a regular and continuing basis
- must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks
- must maintain a neat, clean, and well-groomed appearance according to company standards
- flexibility to work varying schedules, including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent preferred
- basic communication skills, both verbal and written
- ability to stand and exert well-paced mobility for up to 8 hours
- ability to lift up to 30 lbs on a regular and continuing basis
- ability to bend, stoop, squat, and stretch to fulfill cleaning tasks
- neat, clean, and well-groomed appearance according to company standards
- flexibility to work varying schedules, including nights, weekends, and holidays
Job Duties
- Clean and reset guest bedroom and bathroom areas according to established standard
- maintain cleanliness of hallways and common areas as assigned
- perform other duties as requested, such as cleaning unexpected spills or completing special guest requests
- assist other housekeeping associates in maintaining clean and organized work and public areas
- participate in the hotel’s carpet care program by spotting carpet during room cleaning
- report any maintenance issues or needs to the Supervisor
- stock and maintain housekeeping carts and linen storage rooms
- complete “room assignment sheet” accurately, documenting completed tasks and any issues encountered
- respond promptly to guest complaints or special requests, ensuring guest satisfaction
- follow proper procedures for entering guest rooms, ensuring guest privacy and security
- greet guests with a smile, make eye contact, and offer friendly assistance when interacting
- adhere to all company policies and procedures related to safety and security, including proper handling and storage of keys and lost and found items
- be knowledgeable of policies regarding emergency procedures and bloodborne pathogen protocols
- communicate effectively with coworkers and other departments, contributing to a supportive work environment
Job Location
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