Job Overview

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Employment Type

Temporary
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Compensation

Type:
Salary
Rate:
Range $48,000.00 - $67,200.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
travel allowance
uniform provided
Paid training
Bonus Pay

Job Description

American Cruise Lines is the largest U.S. cruise company dedicated to providing exceptional travel experiences exploring America's rivers and coasts. With a fleet of the finest American ships, the company offers unique itineraries spanning over 35 states and more than 50 distinct routes. Established as a leader in the cruising industry, American Cruise Lines focuses on delivering high-quality, small ship cruises that allow guests to intimately experience the natural beauty and rich heritage of various U.S. regions. The company prides itself on its core values of optimism, commitment, patriotism, and merit, striving to share America's story through outstanding service and... Show More

Job Requirements

  • At least 18 years old
  • American citizen or Green Card holder
  • Willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks
  • Ability to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking
  • Successful completion of pre-employment drug test including testing for marijuana and other controlled substances
  • No alcohol consumption while on duty
  • Willingness to comply with grooming standards including limitations on visible tattoos and piercings
  • Temporary position not to extend beyond 28 weeks
  • Must possess emergency and safety training essential to ship operation

Job Qualifications

  • At least 18 years of age
  • American citizen or Green Card holder
  • Ability to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking
  • Ability to work a minimum of 12 hours per day, seven days a week, for up to 28 weeks
  • Strong customer service and communication skills
  • Positive attitude and ability to work well under pressure
  • Willingness to adhere to grooming standards including limitations on visible tattoos and piercings

Job Duties

  • Responsible for creating and maintaining an environment that is clean, safe, and attractive for our guests
  • Prioritizing comfort and cleanliness of staterooms, facilities, and common areas around the ship
  • Acknowledge guests by name and kindly take action for all housekeeping-related inquiries and service requests according to American Cruise Lines’ service standards
  • Vacuuming, sweeping, and mopping floors
  • Organizing inventory and stocking linen and supplies
  • Carefully cleaning up spills with appropriate equipment and notifying managers of necessary maintenance requests
  • Collecting and disposing of trash
  • Properly cleaning upholstered furniture and lounge spaces
  • Creating genuine relationships with our guests and catering to all housekeeping requests in an efficient manner
  • Greeting guests upon embarkation and assisting during special events including afternoon tea, snacks, and evening cocktail parties

Job Location

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