Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.31
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Benefits

A free well-balanced meal every shift
Room discounts at Marcus Hotels and Resorts and Marriott worldwide locations
Discounts at Marcus Hotels and Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free on-site parking
Two for one movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Paid Time Off
flexible scheduling
Medical, dental, and vision insurance offered after 30 days of employment
Company-paid Life Insurance
Employee assistance program
401k with employer match

Job Description

The AC Hotel by Marriott Downtown Chicago is a standout in the hospitality industry, offering guests a sophisticated and modern lodging experience right in the heart of Chicago. Situated just steps away from the iconic Magnificent Mile, the 224-room AC Hotel is known for its sleek design, cutting-edge amenities, and commitment to delivering top-notch service to travelers who appreciate style, substance, and convenience. This hotel is part of Marcus Hotels & Resorts, a division of The Marcus Corporation that has a storied 60-year history of excellence in hotel operations and guest services throughout the United States. Marcus Hotels & Resorts... Show More

Job Requirements

  • Previous experience in the same or a similar position at a full service hotel
  • physical stamina to complete repetitive manual labor
  • must be able to lift, push, pull and or carry up to 50 lbs
  • must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart regularly
  • high school education or equivalent
  • basic English communication skills preferred
  • reliable transportation to and from work
  • must be able to work a varied schedule including days, evenings, weekends, and holidays
  • ability to work under pressure

Job Qualifications

  • Previous experience in the same or a similar position at a full service hotel such as a guest room attendant, cleaner, or other housekeeping roles such as cleaning in hotels, hospitals, casinos or residential are preferred
  • high school education or equivalent
  • basic English communication skills preferred
  • physical stamina to complete repetitive manual labor tasks
  • must be able to lift, push, pull and or carry up to 50 lbs
  • must be able to represent the company in a professional, well-groomed and courteous manner
  • reliable transportation to and from work

Job Duties

  • Clean stay-over and check-out rooms, changing sheets and replenishing towels and amenities as needed
  • thoroughly clean and inspect rooms, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, floors, and furniture paying close attention to details
  • vacuum rooms, empty trash, restock amenities, and organize housekeeping closets
  • respond quickly to guest requests, follow chemical safety rules, and handle hazardous materials properly
  • report suspicious activities and hazardous conditions to security
  • turn in found items to lost and found
  • maintain high guest relation standards and assist with requests for additional items

Job Location

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