Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
100% employer paid life insurance
Voluntary Life and AD&D Insurance
short-term disability insurance
accident and critical illness insurance
401k with Employer Contribution
Employee Referral Program
hotel discounts
Paid Time Off
competitive salary
performance-based bonuses
Career growth opportunities
Supportive and friendly work environment
Job Description
Holiday Inn Express & Suites Charlotte Airport is an esteemed hotel located at 108 Airport Commons Dr., Charlotte, NC 28208. This property operates under the reputable Maya Hotels group, which is a leading hospitality company known for representing several well-respected hotel brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft. Maya Hotels is dedicated to providing exceptional guest experiences by maintaining high standards of service and comfort, ensuring a welcoming atmosphere for both guests and employees alike. They boast a friendly and supportive work environment, where career growth opportunities are abundant across... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in housekeeping preferred but not required
- Ability to stand, walk, push, pull and lift for extended periods
- Ability to lift and carry up to 50 pounds
- Willingness to work various shifts including weekends and holidays
- Ability to communicate effectively with guests and team members
- Commitment to maintaining cleanliness and safety standards
Job Qualifications
- High school diploma or equivalent
- Prior experience in a similar role preferred but not required
- Ability to interact professionally with guests and team members
- Strong organizational skills to maintain cleanliness standards
- Willingness to work various shifts including weekends and holidays
- Ability to work independently and collaboratively with hotel staff
- Understanding of cleaning techniques and equipment use is a plus
Job Duties
- Perform general cleaning tasks including vacuuming, sweeping, mopping, and dusting in hallways, stairwells, and public spaces
- Empty trash receptacles and replace liners
- Maintain cleanliness and organization of storage areas and housekeeping carts
- Clean and maintain hotel amenities such as lobby areas, restrooms, and fitness centers
- Ensure all cleaning supplies are stocked and report shortages to the supervisor
- Assist housekeepers in preparing guest rooms including making beds, replenishing linens, and ensuring rooms meet hotel standards
- Collect dirty linens and deliver clean ones to the designated laundry area
- Handle guest requests promptly and effectively to ensure guest satisfaction
- Report maintenance or repair issues in guest rooms to the appropriate department
- Respond to housekeeping team requests for supplies, linens, and equipment
- Assist with the removal of trash, dirty linens, and debris from floors and hallways
- Help maintain inventory of housekeeping supplies and inform the supervisor of shortages
- Collaborate with the team to ensure efficient and timely completion of tasks
- Follow hotel safety and security procedures to maintain a safe environment for guests and employees
- Report any suspicious activities, safety hazards, or emergencies to the appropriate personnel
- Follow proper procedures for handling lost and found items
Job Location
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