
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
retirement plans
Training and development opportunities
Job Description
Residence Inn by Marriott San Antonio Airport/Alamo Heights is a distinguished hotel committed to providing an exceptional experience for long-stay guests. Located in the vibrant city of San Antonio, Texas, this Residence Inn offers spacious suites equipped with full kitchens, designed to provide the comforts of a modern home for travelers on extended visits. The hotel is part of Marriott International's globally recognized portfolio of brands, known for its dedication to service excellence, guest satisfaction, and fostering a welcoming environment for all associates and guests alike. The hotel's culture is rooted in teamwork, inclusivity, and a commitment to upholding Marriott's values of diversity and equal opportunity employment. By joining Residence Inn, associates become part of a global team that values individual growth and professional development with a focus on delivering memorable guest experiences.
The position of Guest Environment Expert at Residence Inn by Marriott San Antonio Airport/Alamo Heights is a full-time, non-management role that goes beyond traditional housekeeping duties. This role is essential in maintaining the cleanliness and overall appearance of the hotel, ensuring every guest area—from rooms to public spaces—is spotless and welcoming. The Guest Environment Expert is empowered to work independently within their assigned areas, addressing guest requests, stocking supplies, and performing a variety of housekeeping tasks to create a comfortable and memorable stay for guests. This role requires a proactive attitude, physical stamina, and a commitment to Marriott's high standards of quality and professionalism.
A typical day for a Guest Environment Expert involves being on their feet for extended periods, undertaking tasks that may include moving, lifting, carrying, pushing, and pulling objects up to 50 pounds. This hands-on role demands both physical endurance and attention to detail to uphold the hotel's standard of cleanliness and guest satisfaction. Additionally, Guest Environment Experts play a critical role in maintaining a safe workplace by adhering to company policies and procedures and ensuring their professional appearance and conduct consistently represent the hotel’s values.
Marriott International is committed to fostering an inclusive workplace where diverse perspectives and backgrounds are celebrated. The company champions non-discrimination in all aspects of employment, including for individuals with disabilities and veterans. This inclusive culture ensures that every associate has access to opportunities for growth and can contribute meaningfully to the hotel's success.
Working with Residence Inn by Marriott San Antonio Airport/Alamo Heights offers the chance to be part of a globally respected brand with a strong service culture that emphasizes personalized, human-centered service. Whether assisting business travelers or leisure guests, associates are encouraged to build strong relationships and provide excellent service tailored to the unique needs of long-stay guests. Those joining this team can expect a supportive environment where they can grow professionally and personally while making a lasting impact on guests' experiences. This is an excellent opportunity for individuals who are dedicated, reliable, and eager to be part of the hospitality industry at a reputable and guest-focused hotel.
The position of Guest Environment Expert at Residence Inn by Marriott San Antonio Airport/Alamo Heights is a full-time, non-management role that goes beyond traditional housekeeping duties. This role is essential in maintaining the cleanliness and overall appearance of the hotel, ensuring every guest area—from rooms to public spaces—is spotless and welcoming. The Guest Environment Expert is empowered to work independently within their assigned areas, addressing guest requests, stocking supplies, and performing a variety of housekeeping tasks to create a comfortable and memorable stay for guests. This role requires a proactive attitude, physical stamina, and a commitment to Marriott's high standards of quality and professionalism.
A typical day for a Guest Environment Expert involves being on their feet for extended periods, undertaking tasks that may include moving, lifting, carrying, pushing, and pulling objects up to 50 pounds. This hands-on role demands both physical endurance and attention to detail to uphold the hotel's standard of cleanliness and guest satisfaction. Additionally, Guest Environment Experts play a critical role in maintaining a safe workplace by adhering to company policies and procedures and ensuring their professional appearance and conduct consistently represent the hotel’s values.
Marriott International is committed to fostering an inclusive workplace where diverse perspectives and backgrounds are celebrated. The company champions non-discrimination in all aspects of employment, including for individuals with disabilities and veterans. This inclusive culture ensures that every associate has access to opportunities for growth and can contribute meaningfully to the hotel's success.
Working with Residence Inn by Marriott San Antonio Airport/Alamo Heights offers the chance to be part of a globally respected brand with a strong service culture that emphasizes personalized, human-centered service. Whether assisting business travelers or leisure guests, associates are encouraged to build strong relationships and provide excellent service tailored to the unique needs of long-stay guests. Those joining this team can expect a supportive environment where they can grow professionally and personally while making a lasting impact on guests' experiences. This is an excellent opportunity for individuals who are dedicated, reliable, and eager to be part of the hospitality industry at a reputable and guest-focused hotel.
Job Requirements
- high school diploma or equivalent
- ability to stand, sit, or walk for extended periods
- capability to lift, move, carry, push, or pull objects weighing up to 50 pounds
- willingness to follow company policies and procedures
- availability to work full time
- non-management position
- work on site at Residence Inn by Marriott San Antonio Airport/Alamo Heights
Job Qualifications
- high school diploma or equivalent
- previous housekeeping experience preferred
- strong attention to detail
- ability to work independently and as part of a team
- good communication skills
- physical stamina to perform repetitive tasks
- knowledge of cleaning chemicals and supplies
Job Duties
- clean guest rooms and public areas regularly
- respond promptly to guest requests and needs
- stock and organize housekeeping carts and supplies
- maintain overall cleanliness and appearance of the hotel
- ensure compliance with safety and hygiene standards
- assist with laundry and linen management
- report maintenance issues to appropriate departments
Job Criteria
Experience
No experience required
Job Location
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