Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Benefits
Free concert tickets
Dog-friendly offices
student loan reimbursement
adoption/fertility support
progressive benefits
Great Place to Work certification
Inclusive and supportive work environment
Job Description
Live Nation Entertainment is the world’s leading live entertainment company, comprising global market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized as the global leader in event ticketing, selling over 500 million tickets annually and serving more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment globally, promoting over 40,000 shows and more than 100 festivals annually for nearly 4,000 artists across 40+ countries. Live Nation Media & Sponsorship leverages these businesses to create strategic music marketing programs that connect more than 1,000 brands with the 98... Show More
Job Requirements
- High school diploma
- 2-5 years high volume experience in restaurant operations
- Responsible alcohol awareness training certification or equivalent
- Working knowledge of high-volume restaurant operations and safe, responsible alcohol service
- Ability to handle multiple tables efficiently and with a friendly attitude
- Skill in guest relations
- Knowledge of wine and liquor
- Preferred point of sales knowledge, preferably MICROS
Job Qualifications
- High school diploma
- 2-5 years high volume experience in restaurant operations
- Responsible alcohol awareness training certification or equivalent
- Working knowledge of high-volume restaurant operations and safe, responsible alcohol service
- Standard food preparation/presentation
- Skill in guest relations
- Wine & liquor knowledge
- Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude
- Read guests in order to anticipate their needs
- Preferred point of sales knowledge, preferably MICROS
Job Duties
- Greet all guests at table
- Respond to guest inquiries regarding menu, wine list, Music Hall
- Inform guests of daily specials and make recommendations
- Suggestively sell menu items, beverages, desserts, etc.
- Anticipate and respond to guest needs
- Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
- Organize and prioritize service per appropriate service sequence
- Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal
- Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
- Deliver food and beverages to table
- Perform opening/running/closing duties according to HOB policy
- Maintain line of sight/atmosphere control by circulating through work area throughout shift
- Have the ability to memorize menus and daily specials
- Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished
- Clean spills on tables or around work area
- Maintain HOB safety and sanitation standards
- Prepare guest checks (on micros terminal) and check for accuracy
- Receive payment and process cash, credit card or traveler's check transactions
- Have knowledge of all music, promotional or special events in the house
- Assist other servers or other employees as needed
- Required to occasionally work Special Events that are scheduled throughout the venue
Job Location
Loading...
You may be also interested in: