Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Benefits
equal opportunity employment
Inclusive and supportive work environment
Career growth opportunities
Comprehensive training programs
Employee recognition and rewards
Flexible work schedules
Positive team culture
Job Description
Proper Hospitality is a distinguished hospitality company that prides itself on delivering exceptional lifestyle hospitality experiences rooted in tradition and excellence. This innovative organization brings together a diverse team of passionate individuals who share a deep appreciation for the art of hospitality and a commitment to doing things the right way. Proper Hospitality's philosophy centers around the belief that there is a right way to operate and serve guests, and anything less than the best does not meet their standards. With a dynamic and fast-paced work environment, the company offers rewarding opportunities for growth and development within a culture that... Show More
Job Requirements
- High school diploma or equivalent preferred
- ability to bend, stoop, squat, and stretch to perform cleaning tasks
- capability to lift, push, and pull up to 40 lbs regularly
- capacity to stand and maintain mobility for up to 4 hours at a time
- commitment to maintaining grooming and uniform standards
- willingness to comply with all departmental policies and safety procedures
Job Qualifications
- High school diploma or equivalent preferred
- experience in housekeeping or custodial work is advantageous
- knowledge of cleaning chemicals, proper equipment usage and safety guidelines
- strong communication and interpersonal skills
- ability to anticipate and meet guest needs proactively
- good organizational and time management skills
- ability to work independently and as part of a team
Job Duties
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
- maintain complete knowledge of and comply to proper image, proper grooming standards and proper uniform policies
- maintain complete knowledge of proper fundamentals
- monitor and maintain knowledge of all assigned assignments or shifts
- maintain complete knowledge of correct maintenance and use of equipment and use equipment only as intended
- anticipate guests' needs, respond promptly and acknowledge all guests
- maintain positive and personalized guest relations at all times
- be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
- tailor interactions and offerings based on guest preferences
- proactively resolve guest complaints ensuring guest satisfaction
- monitor and maintain cleanliness, sanitation and organization of all hotel areas
- attend pre-shift briefings/lineups and provide operational feedback
- maintain awareness of noise, music, and lighting levels in hotel areas and report discrepancies to manager
- use correct cleaning chemicals for designated surfaces according to OSHA regulations and hotel requirements
- ensure security of any assigned keys
- review assignment sheet and update completed assignments
- check with manager and housekeeping office for additional assignments throughout the shift
- review assigned area and complete general removal of any trash or debris
- stock cleaning carts with designated supplies and equipment
- maintain cleanliness and organization of closets
- clean designated areas with proper chemicals, tools and equipment
- ensure that nothing is stored in stairwells and keep fire exits clear
- transport any food and beverage trays/items in public areas to service areas
- check under furniture for debris and remove if present
- reposition furniture to correct floor plan
- inspect condition of all furniture for tears, rips and stains and report damages to manager
- dust and polish all woodwork
- remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions
- dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents
- clean all lamps, light fixtures and light switches and check for proper working condition
- remove dust, spots and smears from windows, frames and ledges
- wash windows as assigned
- remove dust, grease and smears from house/public phones and reposition properly
- replace soiled/damaged phone books
Job Location
Loading...
You may be also interested in: