Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
The hospitality industry thrives on impeccable service, cleanliness, and a welcoming atmosphere, especially within hotel environments. This particular role is centered on maintaining and enhancing public hotel areas, ensuring they meet the highest established brand and hotel guest service standards alongside sustainability commitments. The employing establishment is a reputable hotel, committed to excellence in guest experience and sustainability, driven by a philosophy that emphasizes people as their core capability, passionate service, pursuit of excellence, agility, and ownership. With an emphasis on environmental responsibility, this hotel incorporates programs such as the EarthView initiative, which advocates sustainable housekeeping management practices. This role is not only a pivotal part of the hotel's operational framework but also serves as a key contributor to the overall guest satisfaction and sustainability targets. The type of employment offered is typically full-time, with work schedules varying and potentially including holidays, weekends, and alternate shifts to align with the dynamic nature of hotel operations. Moreover, this role offers a growth path leading to positions such as Housekeeping Supervisor, Guest Service Agent, Executive Housekeeper, or Front Office Manager which makes it an appealing opportunity for candidates seeking career advancement within the hospitality sector. The role involves a combination of routine cleaning duties, guest interaction, safety practices, and teamwork. It requires meticulous attention to detail and a proactive approach to maintaining cleanliness and organization in public hotel spaces. Personnel in this position must be able to greet guests warmly, respond to inquiries, assist in guest satisfaction efforts, and uphold brand standards consistently. The role also requires physical stamina and adherence to safety protocols including the use of personal protective equipment and following OSHA and MSDS standards. It plays an instrumental part in waste management by managing trash disposal and facilitating linen transport to maintain hotel laundry cycles efficiently. By aligning with the hotel’s values and commitment to sustainable housekeeping practices, the role helps foster a positive and healthy environment for guests and staff alike. This position is ideal for individuals with previous housekeeping experience or equivalent training who are enthusiastic about hospitality and dedicated to enhancing guest experiences through their work. With a strong foundation in guest service and cleanliness, this role provides valuable industry experience and a vibrant career pathway.
Job Requirements
- High school diploma preferred
- Previous housekeeping experience required or equivalent training preferred
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience required or equivalent training preferred
Job Duties
- Greet and acknowledge guests in a courteous and friendly manner
- Inspect assigned areas and perform cleaning tasks accordingly
- Collect trash from the service landings and dispose of in outside trash dumpsters
- Vacuum and dust guest corridors
- Pick up bed and other linen from hotel floors and transport to the laundry collection site
- Deliver clean linen to assigned sections
- Report maintenance issues
- Maintain cleanliness and organization of guest areas
- Respond to guest inquiries and assistance
- Work as a room attendant when staffing shortages occur or during peak periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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