Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $24.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

This job opportunity is with a reputable hotel brand committed to providing exceptional guest services and maintaining sustainable operations through established eco-friendly programs such as HHM's EarthView. As a vital member of the hotel housekeeping team, the employee will be responsible for cleaning and maintaining public hotel areas to meet stringent brand and hospitality standards. The company values its people and prioritizes excellent service, encouraging employees to be proactive, service-oriented, and adaptable to meet guest needs effectively. The compensation is set competitively at $24.00 per hour, acknowledging the important contribution of the housekeeping staff to the overall guest experience. Career advancement paths include progression to Housekeeping Supervisor, Guest Service Agent, Executive Housekeeper, or Front Office Manager, highlighting growth opportunities within the hospitality industry.

The role mainly involves ensuring public spaces such as corridors, lounges, and service areas remain spotless and welcoming at all times. The successful candidate will greet guests courteously and assist with inquiries, fostering a positive atmosphere that aligns with the hotel’s service values. Responsibilities include inspecting assigned areas, performing cleaning tasks such as vacuuming and dusting, managing trash collection and disposal, and transporting linens to and from laundry points. Maintaining organization and cleanliness is crucial, along with reporting any maintenance issues promptly to ensure the environment remains safe and pleasant. Candidates must also be ready to fill in as a room attendant during high-demand periods, demonstrating flexibility and teamwork.

This position requires adherence to safety protocols, including the correct use of protective equipment and compliance with Material Safety Data Sheets and OSHA standards when handling cleaning chemicals. There is a strong focus on sustainability practices that contribute to the hotel's environmental goals. The work schedule can be varied, including holidays, weekends, and alternative shifts, and the physical demands of the role include standing, walking, lifting up to 25 pounds, bending, and kneeling to clean hard-to-reach areas. The hotel’s culture is built around values of capability, service passion, excellence, agility, and ownership, making it an enriching environment for individuals who thrive in dynamic service-oriented roles.

Job Requirements

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training preferred

Job Qualifications

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training preferred

Job Duties

  • Greet and acknowledge guests in a courteous and friendly manner
  • Inspect assigned areas and perform cleaning tasks accordingly
  • Collect trash from the service landings and dispose of in outside trash dumpsters
  • Vacuum and dust guest corridors
  • Pick up bed and other linen from hotel floors and transport to the laundry collection site
  • Deliver clean linen to assigned sections
  • Report maintenance issues
  • Maintain cleanliness and organization of guest areas
  • Respond to guest inquiries and assistance
  • Work as a room attendant when staffing shortages occur or during peak periods
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • Follow sustainability guidelines and practices related to HHM’s EarthView program
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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