Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Our esteemed establishment is a well-recognized hotel brand known for providing exceptional hospitality experiences to guests from around the world. The hotel operates in vibrant locations and emphasizes delivering superior service, comfort, and sustainability. With a strong commitment to environmental responsibility, the hotel integrates eco-friendly practices through its EarthView program, ensuring a balance between luxury and sustainability. The hotel takes pride in fostering a warm, inclusive atmosphere for its guests and employees alike. The work culture promotes growth, teamwork, and dedication to the highest standards of cleanliness and guest satisfaction.
The current opportunity is for a dedicated Housekeeping Attendant to join the team and uphold the established brand and hotel guest service standards. This role primarily focuses on maintaining and cleaning the public hotel areas to ensure a pristine and welcoming environment for all visitors. The Housekeeping Attendant is responsible for a variety of cleaning duties, including vacuuming, dusting, trash collection, and linen transportation, ensuring guest areas remain orderly and inviting. An integral part of the role is guest interaction, where the attendant greets and acknowledges guests courteously, responds to inquiries, and works toward enhancing guest satisfaction scores.
This role offers a progressive career path within the housekeeping and guest services departments, with potential growth into positions such as Housekeeping Supervisor, Guest Service Agent, Executive Housekeeper, or Front Office Manager. Candidates who demonstrate strong work ethics, attention to detail, and a commitment to environmental and safety standards will find ample opportunities for advancement. Additionally, this position requires adherence to all safety protocols, including the proper usage of protective equipment and compliance with MSDS and OSHA guidelines.
The work environment is dynamic, requiring flexibility as the work schedule may include holidays, weekends, and varied shifts. Physical demands are also part of the job, involving standing for extended periods, walking, lifting, bending, and pushing. The role is ideal for individuals seeking a hands-on position in a fast-paced hotel setting who are passionate about delivering exceptional guest experiences while upholding sustainability and safety standards.
The current opportunity is for a dedicated Housekeeping Attendant to join the team and uphold the established brand and hotel guest service standards. This role primarily focuses on maintaining and cleaning the public hotel areas to ensure a pristine and welcoming environment for all visitors. The Housekeeping Attendant is responsible for a variety of cleaning duties, including vacuuming, dusting, trash collection, and linen transportation, ensuring guest areas remain orderly and inviting. An integral part of the role is guest interaction, where the attendant greets and acknowledges guests courteously, responds to inquiries, and works toward enhancing guest satisfaction scores.
This role offers a progressive career path within the housekeeping and guest services departments, with potential growth into positions such as Housekeeping Supervisor, Guest Service Agent, Executive Housekeeper, or Front Office Manager. Candidates who demonstrate strong work ethics, attention to detail, and a commitment to environmental and safety standards will find ample opportunities for advancement. Additionally, this position requires adherence to all safety protocols, including the proper usage of protective equipment and compliance with MSDS and OSHA guidelines.
The work environment is dynamic, requiring flexibility as the work schedule may include holidays, weekends, and varied shifts. Physical demands are also part of the job, involving standing for extended periods, walking, lifting, bending, and pushing. The role is ideal for individuals seeking a hands-on position in a fast-paced hotel setting who are passionate about delivering exceptional guest experiences while upholding sustainability and safety standards.
Job Requirements
- High school diploma preferred
- Previous housekeeping experience required or equivalent training preferred
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience required or equivalent training preferred
Job Duties
- Greet and acknowledge guests in a courteous and friendly manner
- Inspect assigned areas and perform cleaning tasks accordingly
- Collect trash from the service landings and dispose of in outside trash dumpsters
- Vacuum and dust guest corridors
- Pick up bed and other linen from hotel floors and transport to the laundry collection site
- Deliver clean linen to assigned sections
- Report maintenance issues
- Maintain cleanliness and organization of guest areas
- Respond to guest inquiries and assistance
- Work as a room attendant when staffing shortages occur or during peak periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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