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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company renowned for its expansive portfolio and innovative approach within the hospitality sector. Managing over $15 billion in assets, Highgate boasts a global footprint with more than 400 hotels across North America, Europe, the Caribbean, and Latin America. This extensive network includes a diverse mix of bespoke lifestyle brands, established legacy brands, and independent hotels and resorts, all unified by a commitment to cutting-edge service, contemporary programming, and digital innovation. Highgate’s longstanding reputation is built on its ability to seamlessly guide properties through every phase of the real estate... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in hospitality or related field preferred
- ability to lift and carry heavy objects up to 100 pounds
- ability to stand for extended periods
- excellent verbal and written communication skills
- customer service orientation
- physical stamina and endurance
- ability to follow safety and emergency procedures
Job Qualifications
- High school diploma or equivalent and/or experience in a hotel or a related field preferred
- must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
- ability to stand during entire shift
- must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner
Job Duties
- Buff marble floors daily according to hotel standards
- shampoo carpets in the public areas according to hotel standards
- shampoo furniture as needed
- handle all requests for luggage assistance in a friendly, efficient and courteous manner
- handle items for lost and found according to hotel standards
- clean guestrooms as needed
- have knowledge of and assist in all emergency procedures
- maintain hotel equipment in proper working order
- maintain storage of hotel equipment in proper area
- complete special projects as assigned by the housekeeping manager
- ensure overall guest satisfaction
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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